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incoming voip calls now wont connect.

Posted: Thu Mar 09, 2017 11:57 am
by holto
incoming calls used to work but now from another landline give engaged signal and from a mobile just disconnect.

outgoing call work fine.

ticket number RQK-18578-783

can please check.
thank you

Re: incoming voip calls now wont connect.

Posted: Thu Mar 09, 2017 10:13 pm
by KavindaS
holto wrote:incoming calls used to work but now from another landline give engaged signal and from a mobile just disconnect.

outgoing call work fine.

ticket number RQK-18578-783

can please check.
thank you
We have investigated and responded back to you via the same email ticket 11345896. You may check what has suggested and reply back to the same email, if further investigations requires.