How to get Teleconference Number

VOIP setup and troubleshooting
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Lanorin
Exetel Staff
Posts: 6
Joined: Wed Feb 17, 2016 10:42 am
Location: Sydney

Re: How to get Teleconference Number

Post by Lanorin » Tue May 30, 2017 2:46 pm

JohnSCS wrote:Is it possible to have a conference number manually assigned to my account?
I would really like to start using the feature.
Hi John,

I'm currently checking if manually assigning the conference number is an option.

Please allow me some time to revert.

Regards,
Lanorin
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JohnSCS
Posts: 17
Joined: Wed Feb 09, 2005 9:17 am

Re: How to get Teleconference Number

Post by JohnSCS » Mon Aug 07, 2017 6:53 pm

Any updates?
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KavindaS
Forum Admin
Posts: 2513
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: How to get Teleconference Number

Post by KavindaS » Mon Aug 07, 2017 7:03 pm

JohnSCS wrote:Any updates?
I will remind them to get back to you on this ASAP.
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Lanorin
Exetel Staff
Posts: 6
Joined: Wed Feb 17, 2016 10:42 am
Location: Sydney

Re: How to get Teleconference Number

Post by Lanorin » Wed Aug 09, 2017 11:07 am

Hi John,

First of let me apologize for the delay with getting this fixed for you.

I've been in touch with the development team who mentioned that the manual trigger of the conference phone number will cause issues with billing for the service.

Hence they will need to complete making the order form for you to order the conference phone.

The ETA given for the completing of this task is the week starting 21st August.

Kindly bear with us until then. Let me get back to you soon.

Kind Regards,
Lanorin
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Lanorin
Exetel Staff
Posts: 6
Joined: Wed Feb 17, 2016 10:42 am
Location: Sydney

Re: How to get Teleconference Number

Post by Lanorin » Mon Aug 21, 2017 3:41 pm

Hi John,

I have sent a personal email to you to the nominated email address on your VoIP account.

I await your response on it to proceed further.

Kind Regards,
Lanorin
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