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What type of cordless VoIP phone to use on NBN?

Posted: Sat Nov 11, 2017 6:43 am
by bobaround
I have been on NBN for 3 months and have used a Uniden DECT 6.0 without any problem until yesterday.

The phone dial tone stopped working.
The phone would ring and caller could hear my voice, but I couldn't hear their voice.

I did a reboot of the ZTE modem and now everything is back to normal again.

My question is:
If I want to buy a new cordless VoIP phone to use with Exetel on my NBN service,
what are the specific phones specifications that will work on the NBN service.

Re: What type of cordless VoIP phone to use on NBN?

Posted: Sat Nov 11, 2017 7:44 am
by Dazzled
That sounds like an error in the router hardware or software rather than a handset problem. The reboot cleared it. The VoIP call is being transmitted and received as digital internet data packets up to your router. The router has a section that "translates" this into a standard voice analogue phone signal, to suit standard handsets.

Re: What type of cordless VoIP phone to use on NBN?

Posted: Tue Nov 14, 2017 2:40 pm
by IanS
I've set up someone with a Siemen Gigaset 510ip.
You can get extra handsets & chargers. They handle up to 4 VoIP services & 1 PSTN service & if you have multiple handsets, you can make/receive several concurrent calls

They have an "Exetel" configuration in a drop down list, which takes the guesswork out of the setup