Need VOIP password and settings

VOIP setup and troubleshooting
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sgt5
Posts: 8
Joined: Fri Feb 15, 2019 11:35 am

Need VOIP password and settings

Post by sgt5 » Thu Feb 28, 2019 11:05 am

I recently switched to nbn with VOIP. I have decided to use my own router and need the password for the VOIP settings. Can you email me the password and any other relevant settings info so I can configure the VOIP? Thanks.

KavindaS
Forum Admin
Posts: 2470
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Need VOIP password and settings

Post by KavindaS » Thu Feb 28, 2019 11:49 am

sgt5 wrote:
Thu Feb 28, 2019 11:05 am
I recently switched to nbn with VOIP. I have decided to use my own router and need the password for the VOIP settings. Can you email me the password and any other relevant settings info so I can configure the VOIP? Thanks.
Can you send me a PM by including your VOIP number and I will check this for you ?

sgt5
Posts: 8
Joined: Fri Feb 15, 2019 11:35 am

Re: Need VOIP password and settings

Post by sgt5 » Thu Feb 28, 2019 12:16 pm

OK - I sent you a PM

KavindaS
Forum Admin
Posts: 2470
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Need VOIP password and settings

Post by KavindaS » Thu Feb 28, 2019 1:45 pm

sgt5 wrote:
Thu Feb 28, 2019 12:16 pm
OK - I sent you a PM
Thank you for the message and I have checked the status with our provisioning team. PSTN to VOIP appears to be completed now, and we have tested the number. Records will be active very soon and you will receive an automated email with credentials and the basic settings. Ticket reference number is 14385272.

sgt5
Posts: 8
Joined: Fri Feb 15, 2019 11:35 am

Re: Need VOIP password and settings

Post by sgt5 » Thu Feb 28, 2019 2:01 pm

Great. Thanks for sorting this out for me.

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