Change VOIP Number

VOIP setup and troubleshooting
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rooscoota
Posts: 54
Joined: Thu Sep 03, 2009 9:48 am
Location: Central West

Change VOIP Number

Post by rooscoota » Sat Oct 19, 2019 8:01 am

hello there

just had a new NBN & VOIP connection activated for son inlaw but the number associated with said service is a Sydney number, can I change this number to a more localised regional area. I did try tech support but they couldn't quite grasp the situation.

the premises is about 170 km's from Sydney in the Central West and to have a more local number would be great.

current number is 0296xxxxxx

number required would be 0263xxxxxx

please be aware this question is in regard to a new connection, NOT MY ACCOUNT
since: 03/03/04

judep
Exetel Staff
Posts: 596
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Change VOIP Number

Post by judep » Sat Oct 19, 2019 5:18 pm

rooscoota wrote:
Sat Oct 19, 2019 8:01 am
hello there

just had a new NBN & VOIP connection activated for son inlaw but the number associated with said service is a Sydney number, can I change this number to a more localised regional area. I did try tech support but they couldn't quite grasp the situation.

the premises is about 170 km's from Sydney in the Central West and to have a more local number would be great.

current number is 0296xxxxxx

number required would be 0263xxxxxx

please be aware this question is in regard to a new connection, NOT MY ACCOUNT
Hi,

Thank you for reaching out to Exetel, I have escalated this issue towards internally therefore our sales team will get back to you shortly to address this query.

Thank you.

taniya
Exetel Staff
Posts: 27
Joined: Tue Sep 05, 2017 1:20 pm
Location: Sri lanka

Re: Change VOIP Number

Post by taniya » Mon Oct 21, 2019 1:32 pm

Hi,

Kindly PM us the service number in question to assist you further with your inquiry.

Thank you.

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