Setup for 3CX and Exeter VoIP

[stevemccarthy]

Hi, I’m trying to setup a clients Exeter VoIP line that is currently configured on the Netcomm router so run through 3CX server, I can see a few post but Moonee ever posted the solution

The service shows as connected but I get outbound proxy authentication errors and nothing is received inbound

Appreciate any assistance

Thanks

[rushenw]

Hi, I’m trying to setup a clients Exeter VoIP line that is currently configured on the Netcomm router so run through 3CX server, I can see a few post but Moonee ever posted the solution

The service shows as connected but I get outbound proxy authentication errors and nothing is received inbound

Appreciate any assistance

Thanks

Hi there,

thank you for bringing this up to our attention.
please message me your Exetel customer ID, service number or a contact number to find out the service details and proceed with the investigation.

Thank you.

[stevemccarthy]

Thanks sending details now

[stevemccarthy]

Hi there,

thank you for bringing this up to our attention.
please message me your Exetel customer ID, service number or a contact number to find out the service details and proceed with the investigation.

Thank you.

Hi Rushenw, i have sent you details but haven't got anything back ? are you able to assist ?

Thanks

[nuwanthaa]

Hi Rushenw, i have sent you details but haven't got anything back ? are you able to assist ?

Thanks

Hi there,

Thank you for your reply. We received your PM.

We sincerely apologize for the delayed response and any inconvenience caused.

We have sent an important email to your nominated email address under the reference Case-552968. Please check and respond to the email at your earliest convenience.

Regards