Change Plan from monthly to 12 month

Mobile phone plans, SIM card activation and porting issue

Change Plan from monthly to 12 month

Postby ReservedWolf on Sat Sep 02, 2017 8:14 am

I was trying to change my service from a monthly to 12 month contract on the ExeSim Plus plan, but each time I chose to make the change, I'm presented with the month to month plan change details instead. The ExeSim Plus 12 month is $49.99/month with 15GB incl. data - which is why I want to change over to the 12 month contract; the value of services provided is worth the extra $10/mth but the month to month is 10GB at $59.99 month to month, the extra $20/month is a bridge too far for me to cross.

I would really like to change to the 12 month contract at $49.99/mth with 15GB incl. data; is there a reason I can't?

Any assistance in this would be greatly appreciated

Simon
All the world's a stage; know your part or get off the stage, we need the performance space. - by me, inspired by many other misanthropes.
User avatar
ReservedWolf
 
Posts: 59
Joined: Thu Feb 11, 2010 1:35 pm
Location: Reservoir

Re: Change Plan from monthly to 12 month

Postby HimaJ on Sat Sep 02, 2017 8:25 pm

Exetel is currently looking into this. You will receive a response shortly.
HimaJ
Exetel Staff
 
Posts: 168
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney


Return to Mobile services

Who is online

Users browsing this forum: No registered users and 2 guests