Mobile number account number

Mobile phone plans, SIM card activation and porting issue
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kanak
Posts: 2
Joined: Tue Oct 27, 2020 12:03 pm

Mobile number account number

Post by kanak » Tue Oct 27, 2020 1:36 pm

Hi Exetel staff,

I need your help to find out my account number for mobile services I have with you. I have tried calling but wait times are almost 30 mins.

please help me here

thanks

nilushid
Admin
Posts: 1122
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Mobile number account number

Post by nilushid » Tue Oct 27, 2020 1:58 pm

kanak wrote:
Tue Oct 27, 2020 1:36 pm
Hi Exetel staff,

I need your help to find out my account number for mobile services I have with you. I have tried calling but wait times are almost 30 mins.

please help me here

thanks
Hi

Can you PM me your customer ID or your mobile phone number to check on this.

thanks

kanak
Posts: 2
Joined: Tue Oct 27, 2020 12:03 pm

Re: Mobile number account number

Post by kanak » Tue Oct 27, 2020 2:09 pm

Thanks Nilushid

Pm sent :-)

thanks again for looking into this.

nilushid
Admin
Posts: 1122
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Mobile number account number

Post by nilushid » Tue Oct 27, 2020 2:22 pm

kanak wrote:
Tue Oct 27, 2020 2:09 pm
Thanks Nilushid

Pm sent :-)

thanks again for looking into this.
Hi Kanak

Thanks for the details. I have sent you an email and a PM with the information you are requesting. Kindly check and let us know if you need any further assistant.

Case-616727

Thanks

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