Exetel to Exetel SMS issue

Mobile phone plans, SIM card activation and porting issue
Post Reply
nealpam
Posts: 5
Joined: Sat Jan 06, 2007 3:20 pm
Location: Asquith, NSW

Exetel to Exetel SMS issue

Post by nealpam » Sat Feb 16, 2008 12:26 am

wondering if someone can help with odd situation with our 2 exetel mobiles. We don't seem to be able to receive SMS sent from one of the numbers - receiving SMS the other direction is fine. Phoning is not an issue and both phones receive and send SMS to other mobile numbers. Has some sort of barring been turned on ?

nealpam
Posts: 5
Joined: Sat Jan 06, 2007 3:20 pm
Location: Asquith, NSW

Post by nealpam » Sun Feb 17, 2008 3:53 pm

Mysteriously all the SMS sent were received all in a block Sunday am? This ever happened before? :?:

richardk
Exetel Staff
Posts: 544
Joined: Fri Jul 30, 2004 9:02 pm
Contact:

Post by richardk » Mon Feb 18, 2008 9:33 pm

Hi,

I have heard of this problem before.
Would say that the local base station responsible for delivering the messages suffered an outage or congestion.

Once the problem was fixed service resumed and the sms messages downloaded in bulk,

Thank You

nealpam
Posts: 5
Joined: Sat Jan 06, 2007 3:20 pm
Location: Asquith, NSW

Post by nealpam » Mon Feb 18, 2008 11:18 pm

Hi Richard. Thanks for that ... sounds feasible. Bizarre that it was only the the SMS traffic in the one direction? You would think if there was a blockage or congestion it would be a 2 way thing - that neither of us received messages - but it was only one of us.

In any case I'm glad the problem has resolved itself.

thanks for the response Exetel! :wink:

Post Reply