International calls on WM-x plans?

Mobile phone plans, SIM card activation and porting issue
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Klaas
Posts: 609
Joined: Sat Apr 03, 2004 1:48 pm
Location: Sydney

International calls on WM-x plans?

Post by Klaas » Thu Jul 29, 2010 10:23 am

I'm looking to port my Optus iPhone number to a WM-x plan.

The national call charges are listed on the WM-x plan pages, but there is no indication of charges for calling overseas destinations. Can someone point me in the right direction?

Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Re: International calls on WM-x plans?

Post by Ravenous » Thu Jul 29, 2010 11:11 am

http://www.exetel.com.au/residential-hs ... tional.php

I believe they are per min rates to landlines. Not sure on international mobiles?

Have you considered MoIP/VoIP? much better rates.
http://www.exetel.com.au/voip_pricelist.php

Klaas
Posts: 609
Joined: Sat Apr 03, 2004 1:48 pm
Location: Sydney

Re: International calls on WM-x plans?

Post by Klaas » Thu Jul 29, 2010 12:08 pm

Ravenous wrote:http://www.exetel.com.au/residential-hs ... tional.php

I believe they are per min rates to landlines. Not sure on international mobiles?

Have you considered MoIP/VoIP? much better rates.
http://www.exetel.com.au/voip_pricelist.php
Thanks for the link.

I do use VoIP (have Counterpoint's Bria iPhone app installed, with my naked ADSL VoIP account, including an international VoIP pack), but always want to know what the alternatives cost, just in case, and to do a call by call usage/pattern comparative analysis, to see what I will be saving or not.

notoriousft
Posts: 55
Joined: Fri Jun 26, 2009 3:28 pm
Location: ACT

Re: International calls on WM-x plans?

Post by notoriousft » Sun Aug 01, 2010 8:24 am

International calls are barred by default (also roaming) on these plans. You have to pay 200 dollars deposit to activate international roaming.

bodogbodog
Posts: 289
Joined: Fri Nov 05, 2004 8:38 pm
Location: Sydney

Re: International calls on WM-x plans? - Can I turn off data

Post by bodogbodog » Sat Aug 28, 2010 4:53 pm

Where on the user facilities do I go to enable / diasble international roaming?
I am on the WM-A plan

Found it: Under Valued Added Services under the Wireless Broadband area of User Facilities

Next question - I've already paid the $300 deposit for roaming but the International Roaming box was unticked - I've reticked it now as I am overseas next week and need international roaming but how do I get my deposit back once I no longer require international roaming?

Another question is as this is an HSPA Wireless Broadband with a mobile service attached to it will it work overseas if I turn off wireless data will the mobile service still work?

Klaas
Posts: 609
Joined: Sat Apr 03, 2004 1:48 pm
Location: Sydney

Re: International calls on WM-x plans?

Post by Klaas » Sat Sep 04, 2010 8:20 am

So I've ported my Optus iPhone service to a WM-C plan - everything is working fine, so far.

How do I enable calls to international destinations on the mobile service? I was able to make calls to international destinations with the Optus service.

I don't want international roaming, but can only find the ability to turn that on.

Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: International calls on WM-x plans?

Post by Gidget » Sun Sep 05, 2010 2:25 pm

Hi bodogbodog and Klaas

I've asked Exetel Voice to answer your questions in the morning.

Cheers

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

bodogbodog
Posts: 289
Joined: Fri Nov 05, 2004 8:38 pm
Location: Sydney

Re: International calls on WM-x plans?

Post by bodogbodog » Sun Sep 05, 2010 3:52 pm

Thanks Gidget
My issues are sorted now:

1. The mobile service works overseas without a data connection
2. I did get charged a second $300 deposit which has been taken from my bank account but I am assured by Exetel Billing that it will be credited back to me

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