Exetel Mobile Plan Specials for July

Mobile phone plans, SIM card activation and porting issue
Shrude
Posts: 10
Joined: Fri Nov 05, 2010 4:38 pm
Location: Sydney

Re: Exetel Mobile Plan Specials for July

Post by Shrude » Wed Jul 13, 2011 10:43 am

i received an email from Exetel yesterday announcing Discounted Mobile Plans with Exetel

In this email we are misled and offered 4,000 minutes on the Z39:
Image

Yet, within the Members Facility "Mobile Plan List" - (need to be logged in)
https://www.exetel.com.au/members/mobile_plans.php
it states:
2,000 minutes + 2000 minutes to Exetel Mobiles.
So, is it 4,000 minutes but only 2000 min to other mobiles.

They still havent answered my email as to whether MMS is included or in fact WHAT the MMS charge IS.
they dont state the MMS charge ANYWHERE.


The email is Misleading and has wasted my time and has probably TRAPPED others.

Not very good value considering Amaysim, Boost, LIVEconnected all have plans with at least DOUBLE this allowance.

Nice try Exetel.. but.. FAIL

udara
Exetel Staff
Posts: 362
Joined: Thu Dec 17, 2009 11:06 am

Re: Exetel Mobile Plan Specials for July

Post by udara » Wed Jul 13, 2011 11:14 am

Hi Shrude,

I have escalated your question to our sales team , you should receive an update soon :)
To Log a fault ticket, please click Here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

==============
Exetel Support Portal
==============

Shrude
Posts: 10
Joined: Fri Nov 05, 2010 4:38 pm
Location: Sydney

Re: Exetel Mobile Plan Specials for July

Post by Shrude » Wed Jul 13, 2011 12:12 pm

Yeah.. Funny how i get an email when i make things a bit more public.

The plan doesnt include MMS with SMS unlimited.. MMS are .50c each

makes the plan even less value.

I'm off to LIVEconnected for my mobile plan. Cheers!

Post Reply