13, 1300, 1800 numbers

Mobile phone plans, SIM card activation and porting issue
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australiana
Posts: 60
Joined: Mon Jul 07, 2008 6:53 pm
Location: Ballina

13, 1300, 1800 numbers

Post by australiana » Mon Aug 01, 2011 9:38 pm

Is it possible to prevent mobiles on cap plans from calling these numbers? (In order to avoid the high cost of these calls)

Two of the capped plans I have are used by my children and they can't always be relied upon to remember not to call these numbers on their mobiles (and that they should use the landline instead).

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: 13, 1300, 1800 numbers

Post by ShaminG » Mon Aug 01, 2011 10:29 pm

Is it possible to prevent mobiles on cap plans from calling these numbers? (In order to avoid the high cost of these calls)

Two of the capped plans I have are used by my children and they can't always be relied upon to remember not to call these numbers on their mobiles (and that they should use the landline instead).
Unfortunately this is not possible through the back end. However, I believe it's possible to restrict certain number ranges through the mobile handset it self. It's advisable you check with the mobile handset vendor whether this is possible through the handset.

cheeeeese2001
Posts: 3
Joined: Sat Mar 12, 2005 12:26 am

Re: 13, 1300, 1800 numbers

Post by cheeeeese2001 » Tue Aug 02, 2011 9:28 pm

Why are these numbers included in the new Z plan caps but not the V plans?

samarium
Posts: 376
Joined: Thu Feb 02, 2006 12:17 am

Re: 13, 1300, 1800 numbers

Post by samarium » Tue Aug 02, 2011 10:34 pm

I expect to depends upon what plans the telco will sell to Exetel at a particular point in time.

I don't expect Exetel has a big enough volume to have much negotiating power to get the telcos to tailor make plans to suit Exetel.

I expect the telcos define plans they are willing to sell and at what price, and Exetel gets to decide if they want to sell the plan and at what price.

Hopefully Exetel makes a few bucks in the process so they can keep selling me services I seem to want at a price I deem reasonable, or at least more reasonable than many others.

OverIT
Posts: 17
Joined: Fri Oct 29, 2010 2:27 am
Location: Over IT

Re: 13, 1300, 1800 numbers

Post by OverIT » Sun Aug 21, 2011 1:17 am

As stated by Exetel, you have to make your own arrangements. Try DroidBlock for the android phones. For iPhone and Others, Google is your friend.

Why aren't those calls generally included in plans? They make the telcos billions of dollars a year. Telstra asked Govt to allow it to charge for timed local calls. Govt said No. Telstra found a workaround. Now all telcos are using it.

Simple really. :-)

ocular
Posts: 115
Joined: Tue Feb 09, 2010 2:56 pm
Location: Brisbane

Re: 13, 1300, 1800 numbers

Post by ocular » Fri Aug 26, 2011 11:49 am

Unfortunately this is not possible through the back end. However, I believe it's possible to restrict certain number ranges through the mobile handset it self. It's advisable you check with the mobile handset vendor whether this is possible through the handset.

at $68 per 60 minutes for a conference call on a 1800 number someone is making an easy profit. So the OP is rightfully concerned about the accidental use of these numbers. Maybe exetel in the interests of improved customer service could look into a "back end" solution. Not possible sounds like a cop out. Many phones do have a call barring option under a security pin option.

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