IPhone 4 APN and email settings

Mobile phone plans, SIM card activation and porting issue
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monners
Posts: 12
Joined: Sat Mar 07, 2009 5:09 pm
Location: Canberra

IPhone 4 APN and email settings

Post by monners » Tue Oct 04, 2011 3:58 pm

Does anyone know how to check the APN settings to make sure my iPhone (coming from vodafone) is correct.

Also can u set up exetel email on iPhone mail app.

KavindaS
Exetel Staff
Posts: 2714
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: IPhone 4 APN and email settings

Post by KavindaS » Tue Oct 04, 2011 4:12 pm

monners wrote:Does anyone know how to check the APN settings to make sure my iPhone (coming from vodafone) is correct.

Also can u set up exetel email on iPhone mail app.
Hi,

It seems still you are not ported to Exetel? Usually you need to have the APN as "yesinternet" if you are using a Iphone with Exetel mobile. Once the data working you may able to set up the email as well. :)

monners
Posts: 12
Joined: Sat Mar 07, 2009 5:09 pm
Location: Canberra

Re: IPhone 4 APN and email settings

Post by monners » Tue Oct 04, 2011 4:28 pm

Hi kav

My mobile is working with the exetel sim and I can surf the Internet but I want to know if I'm not getting excessive charges due to wrong APN also how do I set up iPhone for exemail.

Thanks

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: IPhone 4 APN and email settings

Post by ShaminG » Tue Oct 04, 2011 4:38 pm

Dear monners,

Could you please PM me your service/mobile Number, enabling me to advise you with the correct APN, email settings.

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: IPhone 4 APN and email settings

Post by ShaminG » Tue Oct 04, 2011 5:25 pm

Dear monners,

Could you please PM me your service/mobile Number, enabling me to advise you with the correct APN, email settings.
Thanks for the PM, I have checked your records and both the services seems still pending from our end. Once the porting has been completed you need use the below settings.

APN should be 'yesinternet'

For mail setup, try below guideline,

- From the Home screen, choose Settings
- Next, tap Mail, Contacts, Calendars
- In the Accounts section, tap Add Account.....
- Choose your email account type, choose Other
- Select Add Mail Account under the Mail section

- Enter your name and email address. Then tap Next
Name : Your Name
Address : Your email address (xxxx@exemail.com.au)
Password : Password for your email address
description : Exetel (This could be any description you prefer)

- Outgoing Mail Server (SMTP)
Host Name : mail.optusnet.com.au
User Name : Your email address (xxxx@exemail.com.au)
Password : Password for your email address

- Incoming Mail Server
Host Name : pop3.[state].exemail.com.au (state -> nsw,act,wa,sa,qld)
User Name : Your email address (xxxx@exemail.com.au)
Password : Password for your email address

- Tap Save to save the entered information. Your iPhone will then verify your account information.
- Upon successful completion, you will be taken back to the Mail screen. Your account will now be listed.

monners
Posts: 12
Joined: Sat Mar 07, 2009 5:09 pm
Location: Canberra

Re: IPhone 4 APN and email settings

Post by monners » Tue Oct 04, 2011 7:15 pm

Hi shamin

States cannot connect using ssl, I select continue without ssl then I get an error of the user name for optusnet is wrong, was I suppose to get an optusnet password ?

Also how do u tell what APN u have on iPhone 4 as settings can't be seen

Thanks again

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: IPhone 4 APN and email settings

Post by ShaminG » Tue Oct 04, 2011 8:49 pm

States cannot connect using ssl, I select continue without ssl then I get an error of the user name for optusnet is wrong, was I suppose to get an optusnet password ?
Mobile service is still not active. I have requested our provisioning department to activate the number. This will be followed up via Ticket ID: 4478184
Also how do u tell what APN u have on iPhone 4 as settings can't be seen
Carrier settings are usually hidden. However, I hope following post will help you into certain extent viewtopic.php?f=308&t=37216&p=283772&hilit=#p283772

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: IPhone 4 APN and email settings

Post by ShaminG » Fri Oct 07, 2011 2:50 pm

Mobile service is still not active. I have requested our provisioning department to activate the number. This will be followed up via Ticket ID: 4478184
Both mobile services are now active :).

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