Voice to SMS service alter/cancel/change?

Mobile phone plans, SIM card activation and porting issue
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pauld
Posts: 22
Joined: Thu Sep 08, 2005 4:43 pm
Location: Port Melbourne https://alond.com.au/
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Voice to SMS service alter/cancel/change?

Post by pauld » Thu Jan 26, 2012 3:16 pm

On my Exetel mobile service, a missed call gets picked up and converted to text then sent to my mobile as an SMS.
A great idea in theory, if only it converted correctly!

How do I switch this off and go to a standard voicemail system? (you know... message.. then I phone to messagebank to pick it up)

Any and all help greatly appreciated :)

KavindaS
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Posts: 2549
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Voice to SMS service alter/cancel/change?

Post by KavindaS » Thu Jan 26, 2012 6:06 pm

pauld wrote:On my Exetel mobile service, a missed call gets picked up and converted to text then sent to my mobile as an SMS.
A great idea in theory, if only it converted correctly!

How do I switch this off and go to a standard voicemail system? (you know... message.. then I phone to messagebank to pick it up)

Any and all help greatly appreciated :)

Hi Pauld,

To turn off the missed call alert service , you can dial 159 or SMS ‘OFF’ to 159.

Voice mail function is already activated in your mobile service and therefore please set the below settings in the mobile phone to receive the voice messages.

There are four call divert codes:

* 67 Divert calls when “Busy” (on another call)
* 61 Divert calls when “No Answer” (i.e. didn’t hear mobile ring)
* 62 Divert calls when “Unreachable” (i.e. mobile turned off)
* 21 Divert “All calls” (i.e. when roaming overseas)

To activate:

Press [ * ][ * ] Call divert code [ * ][ 3 ][ 2 ][ 1 ][ # ][ Send / Call ]

For example, to set a diversion when busy: * * 6 7 * 3 2 1 # Send

To cancel:
Press [ # ][ # ] Call divert code [ # ][ Send / Call ]

You may find all the above information when you log in to your mobile user facilities , Select mobile/mobile broadband ------> Value added services. :)

pauld
Posts: 22
Joined: Thu Sep 08, 2005 4:43 pm
Location: Port Melbourne https://alond.com.au/
Contact:

Re: Voice to SMS service alter/cancel/change?

Post by pauld » Fri Jan 27, 2012 8:59 am

Thanks,
I didn't realise that the "missed call" service took the place of voicemail... my bad!
Thanks for your quick response!
Paul

KavindaS
Forum Admin
Posts: 2549
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Voice to SMS service alter/cancel/change?

Post by KavindaS » Fri Jan 27, 2012 3:51 pm

pauld wrote:Thanks,
I didn't realise that the "missed call" service took the place of voicemail... my bad!
Thanks for your quick response!
Paul

Awesome :mrgreen: Glad to hear issue resolved.

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