Ticket number FUB-65583-588

[Drnick]

Hi exetel,

I am usually very complementary to friends and family about the excellent services that you provide but the provisioning of my wife's new mobile phone has been unacceptable. I have had two emails and one ticket response unacknowledged (let alone fixed) over the past three days and subsequently the port from 3 has not occurred.

Could someone at least acknowledge this case?

Regards,

Drnick

[rukshani]

Hi exetel,

I am usually very complementary to friends and family about the excellent services that you provide but the provisioning of my wife's new mobile phone has been unacceptable. I have had two emails and one ticket response unacknowledged (let alone fixed) over the past three days and subsequently the port from 3 has not occurred.

Could someone at least acknowledge this case?

Regards,

Drnick

Please email me your service number/ticket id to rukshanip@exetel.com.lk and I'll have it fixed for you.

[rukshani]

Hi exetel,

I am usually very complementary to friends and family about the excellent services that you provide but the provisioning of my wife's new mobile phone has been unacceptable. I have had two emails and one ticket response unacknowledged (let alone fixed) over the past three days and subsequently the port from 3 has not occurred.

Could someone at least acknowledge this case?

Regards,

Drnick

The mobile service is now active. Please email for any further concerns.