Change mobile plan

Mobile phone plans, SIM card activation and porting issue
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lkml2000
Posts: 74
Joined: Mon Feb 14, 2005 9:31 pm

Change mobile plan

Post by lkml2000 » Fri Dec 07, 2012 2:10 pm

Hi,

I want to chane a mobile A plan to the M8 plan, but there is not such option for plan change in user facility. Please advice how to change and would there be charges for the change?

Tks

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shoner
Posts: 756
Joined: Mon Apr 20, 2009 2:50 pm

Re: Change mobile plan

Post by shoner » Fri Dec 07, 2012 3:25 pm

lkml2000 wrote:Hi,

I want to chane a mobile A plan to the M8 plan, but there is not such option for plan change in user facility. Please advice how to change and would there be charges for the change?

Tks
I will get a sales consultant to respond to you.
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remosha
Exetel Staff
Posts: 266
Joined: Tue Feb 08, 2011 8:32 am
Location: Sydney

Re: Change mobile plan

Post by remosha » Fri Dec 07, 2012 4:48 pm

shoner wrote:
lkml2000 wrote:Hi,

I want to chane a mobile A plan to the M8 plan, but there is not such option for plan change in user facility. Please advice how to change and would there be charges for the change?

Tks
I will get a sales consultant to respond to you.
Currently there's no option to move from a Mobile A plan to M8. If you require an M8 plan, you'll have to sign up for a new service. You will be assigned a new number.

lkml2000
Posts: 74
Joined: Mon Feb 14, 2005 9:31 pm

Re: Change mobile plan

Post by lkml2000 » Fri Dec 07, 2012 10:25 pm

I had one of my old plan changed to M8, so this cannot be done any more? or just not able to do for now?
Can I use m8 and keep my old number?

lkml2000
Posts: 74
Joined: Mon Feb 14, 2005 9:31 pm

Re: Change mobile plan

Post by lkml2000 » Tue Dec 11, 2012 9:47 pm

lkml2000 wrote:I had one of my old plan changed to M8, so this cannot be done any more? or just not able to do for now?
Can I use m8 and keep my old number?
Any updates? TKS

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remosha
Exetel Staff
Posts: 266
Joined: Tue Feb 08, 2011 8:32 am
Location: Sydney

Re: Change mobile plan

Post by remosha » Wed Dec 12, 2012 12:08 pm

lkml2000 wrote:
lkml2000 wrote:I had one of my old plan changed to M8, so this cannot be done any more? or just not able to do for now?
Can I use m8 and keep my old number?
Any updates? TKS
It's not possible to move from a per minute plan to an M plan.

lkml2000
Posts: 74
Joined: Mon Feb 14, 2005 9:31 pm

Re: Change mobile plan

Post by lkml2000 » Wed Dec 12, 2012 12:39 pm

Do you mean that it WAS possible, but IS not possible now?

so what should I do if I wnat to change to a post paid plan but want to keep my number?

Venurukshi
Exetel Staff
Posts: 46
Joined: Tue Sep 06, 2011 1:59 pm
Location: Sydney-Australia

Re: Change mobile plan

Post by Venurukshi » Thu Dec 13, 2012 5:27 pm

lkml2000 wrote:Do you mean that it WAS possible, but IS not possible now?

so what should I do if I wnat to change to a post paid plan but want to keep my number?

Hi,

I have sent an email to your nominated email address with regards to your plan change.

Regards
Venu

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