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Change mobile plan

Posted: Fri Dec 07, 2012 2:10 pm
by lkml2000
Hi,

I want to chane a mobile A plan to the M8 plan, but there is not such option for plan change in user facility. Please advice how to change and would there be charges for the change?

Tks

Re: Change mobile plan

Posted: Fri Dec 07, 2012 3:25 pm
by shoner
lkml2000 wrote:Hi,

I want to chane a mobile A plan to the M8 plan, but there is not such option for plan change in user facility. Please advice how to change and would there be charges for the change?

Tks
I will get a sales consultant to respond to you.

Re: Change mobile plan

Posted: Fri Dec 07, 2012 4:48 pm
by remosha
shoner wrote:
lkml2000 wrote:Hi,

I want to chane a mobile A plan to the M8 plan, but there is not such option for plan change in user facility. Please advice how to change and would there be charges for the change?

Tks
I will get a sales consultant to respond to you.
Currently there's no option to move from a Mobile A plan to M8. If you require an M8 plan, you'll have to sign up for a new service. You will be assigned a new number.

Re: Change mobile plan

Posted: Fri Dec 07, 2012 10:25 pm
by lkml2000
I had one of my old plan changed to M8, so this cannot be done any more? or just not able to do for now?
Can I use m8 and keep my old number?

Re: Change mobile plan

Posted: Tue Dec 11, 2012 9:47 pm
by lkml2000
lkml2000 wrote:I had one of my old plan changed to M8, so this cannot be done any more? or just not able to do for now?
Can I use m8 and keep my old number?
Any updates? TKS

Re: Change mobile plan

Posted: Wed Dec 12, 2012 12:08 pm
by remosha
lkml2000 wrote:
lkml2000 wrote:I had one of my old plan changed to M8, so this cannot be done any more? or just not able to do for now?
Can I use m8 and keep my old number?
Any updates? TKS
It's not possible to move from a per minute plan to an M plan.

Re: Change mobile plan

Posted: Wed Dec 12, 2012 12:39 pm
by lkml2000
Do you mean that it WAS possible, but IS not possible now?

so what should I do if I wnat to change to a post paid plan but want to keep my number?

Re: Change mobile plan

Posted: Thu Dec 13, 2012 5:27 pm
by Venurukshi
lkml2000 wrote:Do you mean that it WAS possible, but IS not possible now?

so what should I do if I wnat to change to a post paid plan but want to keep my number?

Hi,

I have sent an email to your nominated email address with regards to your plan change.

Regards
Venu