Sim changeover

[PBH888]

I'm upgrading to an iPhone5 which requires a nano sim. If I order a nano sim will it affect my current normal sim and mobile phone service? Will I be able to move between the old and new phones while I set up the new phone? I assume I can't have both powered on at the same time if they have the same phone number.

Thanks,
Philip

[James]

You would order a nano sim from your members area, and when you wanted to change it over, you would just elect that change to happen from your members area.

Should only be 30 or so minutes.

[Ditman1]

Hi

Received a new micro sim today and went to where the letter told me and it said i hadn't ordered a new sim.

I tried to call provishioning and it was closed at 21:12 and the letter said it is open till 21:30. How can i activate this sim quickly ?

Thanks

Lawrie

[udara]

Hi

Received a new micro sim today and went to where the letter told me and it said i hadn't ordered a new sim.

I tried to call provishioning and it was closed at 21:12 and the letter said it is open till 21:30. How can i activate this sim quickly ?

Thanks

Lawrie

Would you please be able to PM me your Mobile service number

[Ditman1]

Sorry Udara my son had not copied contacts so had to wait till the weekend.

He has finally done it and I went to call the provisioning line and it is closed again.

The letter says they are open Saturday and Sunday 1:30 pm to 9:30 time and I assume AEST the current time would be 8 pm AEST as I am in Perth.

Why do they put these times on letters if they are not true. Now I have to wait till tomorrow but I bet anything you like youre open 8 till 12 or something like that.

Can anyone do this for me now ?

Thanks.

[asankag]

Sorry Udara my son had not copied contacts so had to wait till the weekend.

He has finally done it and I went to call the provisioning line and it is closed again.

The letter says they are open Saturday and Sunday 1:30 pm to 9:30 time and I assume AEST the current time would be 8 pm AEST as I am in Perth.

Why do they put these times on letters if they are not true. Now I have to wait till tomorrow but I bet anything you like youre open 8 till 12 or something like that.

Can anyone do this for me now ?

Thanks.

Hi,

Could you PM me the mobile number and the SIM card number that is on the new SIM card so that I can have a look and get your SIM activated.

[asankag]

Hi,

Received your PM. I've activated your new SIM card . Please proceed with the instructions on the PM I have sent you.

[Ditman1]

Hi,

Received your PM. I've activated your new SIM card . Please proceed with the instructions on the PM I have sent you.

Thanks and youre the best I really do appreciate it.

Lawrie

[asankag]

Hi,

Received your PM. I've activated your new SIM card . Please proceed with the instructions on the PM I have sent you.

Thanks and youre the best I really do appreciate it.

Lawrie

Hi Lawrie,

Thanks for letting us know that everything is working. Glad to be of assistance to you.