SIM Swap - Pls clarify Micro-SIM Compatibility

Mobile phone plans, SIM card activation and porting issue
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mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

SIM Swap - Pls clarify Micro-SIM Compatibility

Post by mattski » Thu Jan 10, 2013 8:03 pm

Hi,

I use your mobile service and have a standard SIM in my current HTC phone.
I have ordered a new HTC phone which I expect to have within the next 7days or so. This new phone requires a MicroSIM.

I have ordered and very quickly received my new Micro-SIM from Exetel - Thanks!

I'm looking for some clarification of the compatibility of this card because the wording of the Micso-SIM's accompanying letter, "... the enclosed Micro-SIM for your iPhone... ", has cast some doubt in my mind.
Please can someone tell me whether or not this Micro-SIM is for all phones that require a Micro-SIM, or only for iPhone.

Thanks for your help.
Matt.

stevecJ
Forum Admin
Posts: 1041
Joined: Wed Jan 06, 2010 9:48 am

Re: SIM Swap - Pls clarify Micro-SIM Compatibility

Post by stevecJ » Thu Jan 10, 2013 8:18 pm

mattski wrote:Hi,

I use your mobile service and have a standard SIM in my current HTC phone.
I have ordered a new HTC phone which I expect to have within the next 7days or so. This new phone requires a MicroSIM.

I have ordered and very quickly received my new Micro-SIM from Exetel - Thanks!

I'm looking for some clarification of the compatibility of this card because the wording of the Micso-SIM's accompanying letter, "... the enclosed Micro-SIM for your iPhone... ", has cast some doubt in my mind.
Please can someone tell me whether or not this Micro-SIM is for all phones that require a Micro-SIM, or only for iPhone.

Thanks for your help.
Matt.
Hi Matt,

The Micro-Sim which was sent to you can be used with any mobile and it is not only for the iphones. :)
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Re: SIM Swap - Pls clarify Micro-SIM Compatibility

Post by mattski » Thu Jan 10, 2013 8:26 pm

Thanks Steve, I thought that likely to be the case.
Might I suggest that the wording of that accompanying letter is changed to indicate this?
Cheers,
Matt.

stevecJ
Forum Admin
Posts: 1041
Joined: Wed Jan 06, 2010 9:48 am

Re: SIM Swap - Pls clarify Micro-SIM Compatibility

Post by stevecJ » Thu Jan 10, 2013 8:44 pm

mattski wrote:Thanks Steve, I thought that likely to be the case.
Might I suggest that the wording of that accompanying letter is changed to indicate this?
Cheers,
Matt.
Thanks for your suggestion Matt. We'll check on it :)
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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