Detailed Usage Report

Mobile phone plans, SIM card activation and porting issue
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ErocK
Posts: 111
Joined: Sun Sep 12, 2004 7:55 pm

Detailed Usage Report

Post by ErocK » Tue Jul 23, 2013 2:44 pm

Is there a way of seeing the detailed usage report of previous months? The current month works perfectly but when you click on the "view last month usage" button, the page is empty with no relevant information about usage details.

Thushari
Exetel Staff
Posts: 85
Joined: Mon Mar 28, 2011 5:39 pm
Location: Sydney

Re: Detailed Usage Report

Post by Thushari » Tue Jul 23, 2013 3:05 pm

ErocK wrote:Post by ErocK on Tue Jul 23, 2013 3:44 pm
Is there a way of seeing the detailed usage report of previous months? The current month works perfectly but when you click on the "view last month usage" button, the page is empty with no relevant information about usage details.
Detailed usage is included in the usage invoice which is generated on 5th of each month for the previous billing period.

For example; If you need to check the detailed usage for the period of 01/04/2013 - 30/04/2013 ; details are recorded in the invoice generated on 05/05/2013.

If you could PM your service number I can give you more information on this.

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