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Mobile Plan Gap

Posted: Fri Aug 16, 2013 3:54 pm
by rigs
Gents,

I think you should have a look at the mobile plans on offer as there seems to be a massive jump in price and services from the Small to Medium plans. Surely theres room inbetween.

Perhaps rejig plans so Small starts at $15, SM=$25, M=$40 etc
My reasoning .... $20 a month is a bit much for a school kids phone, $40 is too much for a you teenagers phone. Or discounts for multiple mobile accounts.
Looking to keep everyone in the family connected at a reasonable cost, in these tough times.

Thoughts?

Re: Mobile Plan Gap

Posted: Fri Aug 16, 2013 4:27 pm
by stevecJ
rigs wrote:Gents,

I think you should have a look at the mobile plans on offer as there seems to be a massive jump in price and services from the Small to Medium plans. Surely theres room inbetween.

Perhaps rejig plans so Small starts at $15, SM=$25, M=$40 etc
My reasoning .... $20 a month is a bit much for a school kids phone, $40 is too much for a you teenagers phone. Or discounts for multiple mobile accounts.
Looking to keep everyone in the family connected at a reasonable cost, in these tough times.

Thoughts?
HI,

I have forwarded your concerns to our sales team and one of the sales representatives will get back to you shortly.

Re: Mobile Plan Gap

Posted: Fri Aug 16, 2013 6:41 pm
by remosha
rigs wrote:Gents,

I think you should have a look at the mobile plans on offer as there seems to be a massive jump in price and services from the Small to Medium plans. Surely theres room inbetween.

Perhaps rejig plans so Small starts at $15, SM=$25, M=$40 etc
My reasoning .... $20 a month is a bit much for a school kids phone, $40 is too much for a you teenagers phone. Or discounts for multiple mobile accounts.
Looking to keep everyone in the family connected at a reasonable cost, in these tough times.

Thoughts?
Thank you for your feedback, and we suggest that you keep your eyes open in the coming weeks.

Re: Mobile Plan Gap

Posted: Mon Sep 02, 2013 10:56 am
by rigs
Do you have an ETA on when new or additional plans will be added?
It has been as few weeks since your communication that things will be changing?

Thanks

Re: Mobile Plan Gap

Posted: Mon Sep 02, 2013 11:14 am
by KavindaS
rigs wrote:Do you have an ETA on when new or additional plans will be added?
It has been as few weeks since your communication that things will be changing?

Thanks
I have informed this back to the sales department. They will update you accordingly.

Re: Mobile Plan Gap

Posted: Mon Sep 02, 2013 12:11 pm
by nicoler
rigs wrote:Do you have an ETA on when new or additional plans will be added?
It has been as few weeks since your communication that things will be changing?

Thanks
Hi,

We are currently negotiating with our suppliers and therefore will be unable to give you an ETA at the moment.

Re: Mobile Plan Gap

Posted: Tue Sep 10, 2013 3:49 pm
by samarium
I too have been disappointed with the current crop of mobile plans offered by Exetel, they were quite an expensive jump from previous plans.

The previous crop I was happy to recommend to friends.

I've have had to recommend a competitors $19.99 plan, which is currently the best fit to my older Exetel Z15 plan, although still more expensive and with less data.

Hopefully Exetel are able to negotiate better plans soon, and I can recommend them again.