usage notification alert text

Mobile phone plans, SIM card activation and porting issue
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ChrisB
Posts: 13
Joined: Thu Nov 25, 2004 9:52 am
Location: sydney

usage notification alert text

Post by ChrisB » Wed Nov 26, 2014 9:52 pm

Hi
Is there any way of stopping the usage notification alert text?

I already receive the email for it, which I find is sufficient.

Twice now have received the text in the middle of the night (about 1140pm last night and approx 0400am a month or so ago).

I don't really need to know in the middle of the night, that my data is at 52% with 6 days to go before the plan resets. In my case it's not like I am going to go over the limit in that amount of days.

Thanks
Meghan

ShaminG
Exetel Staff
Posts: 960
Joined: Wed Jan 06, 2010 10:11 am
Location: Sydney, Australia

Re: usage notification alert text

Post by ShaminG » Wed Nov 26, 2014 10:06 pm

ChrisB wrote:Hi
Is there any way of stopping the usage notification alert text?

I already receive the email for it, which I find is sufficient.

Twice now have received the text in the middle of the night (about 1140pm last night and approx 0400am a month or so ago).

I don't really need to know in the middle of the night, that my data is at 52% with 6 days to go before the plan resets. In my case it's not like I am going to go over the limit in that amount of days.

Thanks
I have informed the relevant department to look into your request and not to send any usage notification text messages to you in future.

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