Cannot txt after port

Mobile phone plans, SIM card activation and porting issue
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aleclangford
Posts: 32
Joined: Thu Mar 18, 2010 7:50 am
Location: Canberra

Cannot txt after port

Post by aleclangford » Fri Nov 20, 2015 9:54 pm

I recently ported a number to exetel but haven't been able to send text messages since, I keep getting a toast saying cannot send message error 50. Does anyone have a solution for me?
it sounds an awful lot like this post here; https://forum.exetel.com.au/viewtopic.php?f=59&t=41987

Regards
Alec

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Cannot txt after port

Post by NIrmitha » Fri Nov 20, 2015 10:05 pm

Hi Alec,

Could you please PM me the relevant mobile number ?

aleclangford
Posts: 32
Joined: Thu Mar 18, 2010 7:50 am
Location: Canberra

Re: Cannot txt after port

Post by aleclangford » Fri Nov 20, 2015 10:17 pm

Done

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Cannot txt after port

Post by NIrmitha » Fri Nov 20, 2015 10:58 pm

Hi Alec,

We have re-provisioned the SMS service now.
Please try restarting your mobile handset :)

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