Message bank not working

Mobile phone plans, SIM card activation and porting issue
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brokey
Posts: 6
Joined: Fri Nov 29, 2013 5:33 pm
Location: Australia

Message bank not working

Post by brokey » Wed Jan 20, 2016 11:45 am

Gidday

Just attempted to connect to my message bank and after entering my number I get the message back that "the number I have entered is incorrect"...

cheers

col

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Message bank not working

Post by angelos » Wed Jan 20, 2016 1:16 pm

Are you referring to your mobile service or landline service? Please PM me the number so I can confirm the status of the Voicemail service for you.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Message bank not working

Post by angelos » Wed Jan 20, 2016 4:47 pm

PM received. Voicemail does not appear to be active for this service.

You may activate this by logging in to your members area and activating it.

Navigate as follows : Services & Usage > Manage (Opposite mobile number) > Voicemail

brokey
Posts: 6
Joined: Fri Nov 29, 2013 5:33 pm
Location: Australia

Re: Message bank not working

Post by brokey » Wed Jan 20, 2016 6:15 pm

Thanks for that info....

cheers

col

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