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Transfer mobile number to new nano sim

Posted: Thu Jan 05, 2017 7:57 pm
by squeakytown
Hi,
I have a new Optus nano SIM I want to transfer my Exetel plan to.
Optus can't do it, can you please advise how to get my mobile number onto the new SIM I already have?
Both are Optus SIMS.
Thanks'

Re: Transfer mobile number to new nano sim

Posted: Thu Jan 05, 2017 10:25 pm
by James
squeakytown wrote:Hi,
I have a new Optus nano SIM I want to transfer my Exetel plan to.
Optus can't do it, can you please advise how to get my mobile number onto the new SIM I already have?
Both are Optus SIMS.
Thanks'
You need one of our SIM cards that are allocated to the Exetel Optus Wholesale account, a SIM from a store won't work.