Email service totally rooted!

Mobile phone plans, SIM card activation and porting issue
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Brooksy
Posts: 61
Joined: Mon Feb 01, 2010 5:24 pm
Location: NSW

Email service totally rooted!

Post by Brooksy » Sun May 21, 2017 12:12 pm

Ever since I've been with Exetel my email service to my iPhone has been patchy at best. I've deleted and reconfigured addresses countless times and now it is totally rooted. I've ended up with a load of outgoing servers I cannot delete. It is driving me absolutely nuts.

Yes, I've checked and rechecked the information:
POP not IMAP
Incoming address: pop3.nsw.exemail.com.au
outgoing address: mail.optusnet.com.au
Port: 25
SSL: OFF
Passwords etc all good
I am Getting system messages ranging from "sever does not allow relaying" to "......pop3.nsw.exemail.com.au not responding check internet connection." GEEZ!

Seems like everytime I've tried to redo my email accounts the system adds another outgoing server to the list that cannot me deleted. Driving me absolutely insane.
I've read as many posts on here I can find, still no solution.

HimaJ
Exetel Staff
Posts: 210
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Re: Email service totally rooted!

Post by HimaJ » Sun May 21, 2017 3:12 pm

We have sent you an email update to your nominated email address via the ticket number : 11466202

Please reply back to the same email thread if you have any further concerns.


Exetel apologies for the inconvenience may have caused by this.

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