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Ordered nano sim 9 days ago

Posted: Wed Aug 09, 2017 12:01 pm
by ManUtdFans
I ordered a nano sim for my new phone last Monday but no arrival yet.

Re: Ordered nano sim 9 days ago

Posted: Wed Aug 09, 2017 1:32 pm
by NIrmitha
ManUtdFans wrote:I ordered a nano sim for my new phone last Monday but no arrival yet.
Could you please PM me your mobile number ?

Re: Ordered nano sim 9 days ago

Posted: Wed Aug 30, 2017 10:11 pm
by ManUtdFans
I received the SIM card but noticed you have charged me $40 (charged twice) for that.
Can you check for me please?

Re: Ordered nano sim 9 days ago

Posted: Thu Aug 31, 2017 12:14 am
by KavindaS
ManUtdFans wrote:I received the SIM card but noticed you have charged me $40 (charged twice) for that.
Can you check for me please?
We will check this and update you. If there is anything incorrectly charged, I will get the billing department to arrange the credit for you.

Re: Ordered nano sim 9 days ago

Posted: Mon Sep 18, 2017 2:20 pm
by ManUtdFans
Any progress of this please?

Re: Ordered nano sim 9 days ago

Posted: Mon Sep 18, 2017 9:20 pm
by KavindaS
ManUtdFans wrote:Any progress of this please?
This has to be with the Billing department. I will check with them by tomorrow and confirm to you.

Re: Ordered nano sim 9 days ago

Posted: Tue Sep 19, 2017 9:16 pm
by KavindaS
KavindaS wrote:
ManUtdFans wrote:Any progress of this please?
This has to be with the Billing department. I will check with them by tomorrow and confirm to you.
I have further checked and our billing department will confirm to you through the email ticket 11871189, once they have arranged the credit of $20.00