Page 1 of 1

Change Plan from monthly to 12 month

Posted: Sat Sep 02, 2017 7:14 am
by ReservedWolf
I was trying to change my service from a monthly to 12 month contract on the ExeSim Plus plan, but each time I chose to make the change, I'm presented with the month to month plan change details instead. The ExeSim Plus 12 month is $49.99/month with 15GB incl. data - which is why I want to change over to the 12 month contract; the value of services provided is worth the extra $10/mth but the month to month is 10GB at $59.99 month to month, the extra $20/month is a bridge too far for me to cross.

I would really like to change to the 12 month contract at $49.99/mth with 15GB incl. data; is there a reason I can't?

Any assistance in this would be greatly appreciated

Simon

Re: Change Plan from monthly to 12 month

Posted: Sat Sep 02, 2017 7:25 pm
by HimaJ
Exetel is currently looking into this. You will receive a response shortly.