NEW Mobile Phone Service - Sort Of

[roya92]

After a very, very long time porting a number and service over to Exetel I am finally up a running - only took 2 weeks . Well, sort of.... Phone and Text is fine but NO DATA.

I've re-started the phone - nothing.
I've checked to ensure that data is ON - it is.
Went from Optus to Optus so "should" be all good.
Been waiting on the phone trying to get onto support - gave up after nearly 30 minutes.

Need Assistance! How do I send you phone number / account number??

[KavindaS]

After a very, very long time porting a number and service over to Exetel I am finally up a running - only took 2 weeks . Well, sort of.... Phone and Text is fine but NO DATA.

I've re-started the phone - nothing.
I've checked to ensure that data is ON - it is.
Went from Optus to Optus so "should" be all good.
Been waiting on the phone trying to get onto support - gave up after nearly 30 minutes.

Need Assistance! How do I send you phone number / account number??

PM me your phone number / customer id, and I will have a quick check on this.

[roya92]

Ignore my PM,

Don't know if anyone did anything but I now have data.

[KavindaS]

Ignore my PM,

Don't know if anyone did anything but I now have data.

So far, I have not received any PM. Glad that your service working now with mobile data.