Ticket 664872 - Internet down again

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jcooke
Posts: 15
Joined: Thu Aug 23, 2007 8:02 am
Location: Brisbane

Ticket 664872 - Internet down again

Post by jcooke » Thu Mar 13, 2008 1:49 pm

Hey guys,

This is a repeat issue experience a few weeks back with my service. The modem has a sync light but no internet authentication. Modem has been restarted, different modem has been tried.

Hopefully this is not another 17 day outage caused by Telstra in the Park Ridge area to which was resolved without any update.

Thanks

Josh
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Martin V
Exetel Staff
Posts: 464
Joined: Wed Nov 08, 2006 12:38 pm
Location: Sydney where else :P

Re: Ticket 664872 - Internet down again

Post by Martin V » Thu Mar 13, 2008 2:02 pm

jcooke wrote:Hey guys,

This is a repeat issue experience a few weeks back with my service. The modem has a sync light but no internet authentication. Modem has been restarted, different modem has been tried.

Hopefully this is not another 17 day outage caused by Telstra in the Park Ridge area to which was resolved without any update.

Thanks

Josh
I will get the ticket answered for you.
Martin
eXeTeL Support
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