Error: Webpage cannot be found
Error: Webpage cannot be found
I have a website hosted by exetel (not the free type). The address is www.otgcc.org.au
I have uploaded the website, and have included a file called index.html
Whenever I enter the web address in internet explorer, I get the error message "The webpage cannot be found".
Suggestions please?
I have uploaded the website, and have included a file called index.html
Whenever I enter the web address in internet explorer, I get the error message "The webpage cannot be found".
Suggestions please?
Re: Error: Webpage cannot be found
G'day Arzcrack"
Have put the index.html file into the public_html folder? Only if that is done will it display as expected, http://www.otgcc.org.au/index.html
Cheers,
Mike
Have put the index.html file into the public_html folder? Only if that is done will it display as expected, http://www.otgcc.org.au/index.html
Cheers,
Mike
The views I present here are not necessarily those from my brain.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Re: Error: Webpage cannot be found
thanks Mike,
I have now added a folder public_html and put all website files including the index.html and it still doesn't work
Have I done it wrong, or does this mean there's another problem?
I have now added a folder public_html and put all website files including the index.html and it still doesn't work
Have I done it wrong, or does this mean there's another problem?
Re: Error: Webpage cannot be found
That looks right, the site is visible now.
I am surprised that directory wasn't already there. I would have thought it was a default when access was granted.
Cheers,
Mike
I am surprised that directory wasn't already there. I would have thought it was a default when access was granted.
Cheers,
Mike
The views I present here are not necessarily those from my brain.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Re: Error: Webpage cannot be found
The site is working for me
Gidget

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Re: Error: Webpage cannot be found
Hi,
It seems you may have removed your public_html directory inadvertently. This directory should actually be a subdirectory in:
web/www.otgcc.org.au/
I have moved your public_html directory into the correct place. From now on all uploads should be in the directory
web/www.otgcc.org.au/public_html
Regards,
Daniel C
It seems you may have removed your public_html directory inadvertently. This directory should actually be a subdirectory in:
web/www.otgcc.org.au/
I have moved your public_html directory into the correct place. From now on all uploads should be in the directory
web/www.otgcc.org.au/public_html
Regards,
Daniel C
Re: Error: Webpage cannot be found
G'day Danielc ,
Was public_html in the users root directory?
Cheers,
Mike
Was public_html in the users root directory?
Cheers,
Mike
The views I present here are not necessarily those from my brain.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Re: Error: Webpage cannot be found
Hi Austdata,
Well the first time I checked, it didn't exist. Shortly after it had been created in the root-directory.
So the answer is, yes and no
Regards,
Daniel C
Well the first time I checked, it didn't exist. Shortly after it had been created in the root-directory.
So the answer is, yes and no

Regards,
Daniel C
Re: Error: Webpage cannot be found
I didn't even think to suggest it should have been created, just assumed it was there. Oops.
Cheers,
Mike

Cheers,
Mike
The views I present here are not necessarily those from my brain.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Re: Error: Webpage cannot be found
Thank you all very much for such a swift resolution.
Cheers,
Chris
Cheers,
Chris
Re: Error: Webpage cannot be found
No problem,
It's a hobby of mine.
Cheers,
Mike
It's a hobby of mine.

Cheers,
Mike
The views I present here are not necessarily those from my brain.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.