tropt wrote: 3) In our house, all my family uses the internet connection we have with Exetel. Some to download movies, some play online games, some are studying and watch online training videos on a daily basis. We can work with a static hard limit. It's easy to manage and everyone in our house gets a percentage of the quota as their own.
Actually, I am in the same boat as tropt. Each member of my family has a laptop and a bandwidth monitoring app installed. My wife keeps track of her monthly usage, as do both my sons. This concept is, respectfully, quite believable.ForumAdmin wrote: 3) With due respect - that statement is unbelievable.
After reading all the posts in this thread, and your reply to many of them, I have personally found your responses and attitude somewhat aggressive and demeaning. Many commenters here are simply confused by Exetels 'out of the blue' email that was sketchy on both detail and implementation.
Whilst you've been 'running' ISP's for over 6 years, you obviously haven't spent much time dealing with actual 'customers'. Yes, they can be annoying, but they also pay your wages sir. Not everyone is out to shoot you down, we would just like the information that was missing from the original email... which many posters in this thread have had to drag out of you.
I actually think the changes you are proposing will benefit the majority of users in this forum, myself and my family included. I only found this out, after reading this random little forum thread; Information that I would gladly have accepted as part of the original email correspondence.