New ADSL1 Plans

[raymond]

My parents were on the TL-AA plan, and without any advance warning or consultation, Exetel has taken away their included VOIP calls and SMSes by moving them to the TL-B plan.
Doesn't seem like good business practice to me.

We not only changed your plan to TL-B, but also moved your VOIP calls and SMSes for you. All previous customers like you, who have a VOIP and use SMS, will still be same as before.

[Gidget]

Have the new plans lost the free sms, voip calls & email to fax? I'm currently on TL-BB and these are of more value to me than the extra 6gb of peak download for TL-C2.

I'm on the TL-BC plan, if I change to the TL-C3 plan will I lose my 100 free VOIP calls and my free SMS's?

If Exetel migrated you (as part of the 5% of customers mentioned) to a different plan then you will take any freebies with you from your old plan.

If you elect yourself to change plans, then you get whatever plan inclusions (or lack of inclusions) the new plan has. As always, you need to weigh up the pros and cons of changing plans.

Gidget

[vicbitter]

I'm on the TL-BC plan, if I change to the TL-C3 plan will I lose my 100 free VOIP calls and my free SMS's?

As mentioned earlier, with current prices TL-C2 is $3 cheaper for you if you download the 50GB. If you don't download the max, potentially even cheaper.

On current prices there is no reason for anybody to choose TL-C3, TL-C4 or TL-C5

[Tazz]

I'm on the TL-BC plan, if I change to the TL-C3 plan will I lose my 100 free VOIP calls and my free SMS's?

As mentioned earlier, with current prices TL-C2 is $3 cheaper for you if you download the 50GB. If you don't download the max, potentially even cheaper.

On current prices there is no reason for anybody to choose TL-C3, TL-C4 or TL-C5

I can find no mention anywhere of whether the TL-C3 plan includes the 100 free voip calls or not, so my question remains the same, if I choose to change to the TL-C3 plan will I lose them?

[Gidget]

I can find no mention anywhere of whether the TL-C3 plan includes the 100 free voip calls or not, so my question remains the same, if I choose to change to the TL-C3 plan will I lose them?

The TL-C3 plan does not include the 100 free VOIP calls.

Gidget

[novakreo]

We not only changed your plan to TL-B, but also moved your VOIP calls and SMSes for you. All previous customers like you, who have a VOIP and use SMS, will still be same as before.

Noting the disclaimer at the top of the forum pages, can I get this in writing?

[raymond]

We not only changed your plan to TL-B, but also moved your VOIP calls and SMSes for you. All previous customers like you, who have a VOIP and use SMS, will still be same as before.

Noting the disclaimer at the top of the forum pages, can I get this in writing?

Please send an email to raymondl [at] exetel.com.au. I will reply you.

[ennzed]

What has happened to all the 8Mb plans? I can't see any listed.

[Tazz]

I can find no mention anywhere of whether the TL-C3 plan includes the 100 free voip calls or not, so my question remains the same, if I choose to change to the TL-C3 plan will I lose them?

The TL-C3 plan does not include the 100 free VOIP calls.

Gidget

Oh well, I'll be staying put then, the free voip is too good to lose!
Why have Exetel removed them from plans? cost?

[frotac]

what about 8192/384 plans ???

[Ravenous]

Cost matrix attached. I hope it helps to make informed decisions.



Notes:
- Assumed cheapest allowable Telstra Homeline Plans where relevant.
- Off peak assumed free and of Zero Value

EDIT
Updated to reflect some tweaking

[Tazz]

Cost matrix attached. I hope it helps to make informed decisions.



Notes:
- Assumed cheapest allowable Telstra Homeline Plans where relevant.
- Off peak assumed free and of Zero Value
- TL-C2 36 GB is cheapest @ 36 GB to 206 GB for the 1500/256 plans (makes higher teir plans lesser value and pointless)

EDIT
Quick fix is to have a $0.75 /GB excess charge for Heavy User plans.

The only plan I would consider changing to is the TL-C4, but it isn't available in the members area to change to!

[Far Queue]

Can we have confirmation on what 'frills' we lose with the new plans? I know we lose the free VOIP calls, but do we lose everything else as well?

[ForumAdmin]

Can we have confirmation on what 'frills' we lose with the new plans? I know we lose the free VOIP calls, but do we lose everything else as well?

The only inclusions in the new plans are:

1) Fixed IP
2) 30 email accounts
3) 200 MB of web space

[Rex Nebular]

I don't really need the webspace or email addresses. I do sometimes use the faxes and SMS but since this new plan is $10 cheaper for me, I save anyway.