Service Down 15/2/2010?

[craign]

I have sent 2 faxes by e-mail this morning (the same one twice) and have not received a success or fail response. Is the service down?

[qldbridge]

Same issue for me. 2 faxes and no confirmations!

[ocyrion]

Ditto. Sent 2 but no emails regarding success or failure.

[the_aph]

I have sent 9 faxes today, none of the them have worked or shown up in the user facilities page.

Can something please be done to improve the reliability of this service.

[James]

I've asked the sysadmin responsible to look into it.

[Trizzunkz]

Thanks James.
Any updates for today? It still seems to be unresponsive.

[William M]

Hi All,

The service should now be up and running.
All previously sent faxes have been removed to avoid duplication.

Cheers Will

[Trizzunkz]

Thanks Will.
Any word on the cause, or how the problem might be prevented in the future?

[raymond]

It is caused by one file converasion software. It won't happen in the future.