Wireless Internet Included In ADSL Plan Prices
Re: Wireless Internet Included In ADSL Plan Prices
Hi there.
Will the new Naked "W" plans be available for those moving to a new address in the member facilities? If so, any estimate on when?
Thanks!
Will the new Naked "W" plans be available for those moving to a new address in the member facilities? If so, any estimate on when?
Thanks!
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- Exetel Staff
- Posts: 3663
- Joined: Sun Jan 04, 2004 2:31 pm
- Location: Sydney
Re: Wireless Internet Included In ADSL Plan Prices
They should be there now - if you're out of contract.icbu wrote:Hi there.
Will the new Naked "W" plans be available for those moving to a new address in the member facilities? If so, any estimate on when?
Thanks!
-
- Exetel Staff
- Posts: 3663
- Joined: Sun Jan 04, 2004 2:31 pm
- Location: Sydney
Re: Wireless Internet Included In ADSL Plan Prices
It will depend on whether or not Telstra decides to roll over for the NBNCo.thalamic wrote:Is fibre expected to be widely available in Sydney soon? This affects whether I should sign a 12-month contract with Optus.
Until that decision is made it is impossible to forecast.
Re: Wireless Internet Included In ADSL Plan Prices
Thanks for the reply, but not showing up for me. Contract ended last December...ForumAdmin wrote:They should be there now - if you're out of contract.

Re: Wireless Internet Included In ADSL Plan Prices
I am off contract and happy with my current plan, I would take up the wireless offer and re sign for 12 months, but dont see why I should pay $10.00 to change plans. I would like to stay on the existing plan, re sign for 12 months .
splinter
splinter
Re: Wireless Internet Included In ADSL Plan Prices
Can somebody from Exetel please get the website fixed, everyone is having the same problem.
We are out of contract, have been offered the free wireless, but we cannot change plans.
https://www.exetel.com.au/members/servi ... _adsl2.php
When you go to 'change my service' and apply for the wireless plans - ONAW, ONBW.... it just takes you to the non-wireless plans (ONA, ONB....)
We cannot even change to the wireless plan we have been offered!
Frustrating.
We are out of contract, have been offered the free wireless, but we cannot change plans.
https://www.exetel.com.au/members/servi ... _adsl2.php
When you go to 'change my service' and apply for the wireless plans - ONAW, ONBW.... it just takes you to the non-wireless plans (ONA, ONB....)
We cannot even change to the wireless plan we have been offered!
Frustrating.
Re: Wireless Internet Included In ADSL Plan Prices
Is Free Wireless NOT available to customers on older plans? How do I find out if my service is using Optus?
Re: Wireless Internet Included In ADSL Plan Prices
I am having the same website problem as referred to above.
I note that the WB OA service (the one being offered to existing Optus customers) now contains 100mb of free data per month on that page!
I note that the WB OA service (the one being offered to existing Optus customers) now contains 100mb of free data per month on that page!
Re: Wireless Internet Included In ADSL Plan Prices
WBOA is a new wireless broadband offering for anyone new customer or current customer out of contract that signs up to a 12 month contract on an Optus ADSL service - WBOA for "free".bodogbodog wrote:Can you clarify what the WB OA plan is? - its listed under my available plan change options but there's no option to select it.ForumAdmin wrote:The terms and conditions for the new plan apply.
So, yes, the different peak/off peak periods would apply.
It looks like a good add on to an exisitng plan
I just moved to Z/20INCTEL and incurred a $10 change of plan fee - so I'm not keen on incurring a further $10 change of plan fee the next month or to lose my 12 hours of "off peak" time - I'm ok with a 12 month contract.
Is there any scope for making the wireless backup service available to me without a completely new plan and lose of the 12 hour period? (you can't blame me for asking)
If you are out of contract and would like to sign up to any of the Optus ADSL plans for 12 months, you are able to get this wireless broadband.
The Optus plans can be found here: http://www.exetel.com.au/adsl2-wireless-special.php
You will not be able to get the existing off peak times you have - but, you will have a very well priced wireless plan!
Re: Wireless Internet Included In ADSL Plan Prices
I am having someone look into this now.Drnick wrote:I am having the same website problem as referred to above.
I note that the WB OA service (the one being offered to existing Optus customers) now contains 100mb of free data per month on that page!
Re: Wireless Internet Included In ADSL Plan Prices
It doesn't matter too much what plan you are currently on - as you have to sign up for 12 months onto one of the new ADSL2 plans: http://www.exetel.com.au/adsl2-wireless-special.phpTerryD wrote:Is Free Wireless NOT available to customers on older plans? How do I find out if my service is using Optus?
You can find out from your members if you are out of contract - if you are, the plans will be available for you to order.
Re: Wireless Internet Included In ADSL Plan Prices
That is strange. It may be best if you email/call residential support.icbu wrote:Thanks for the reply, but not showing up for me. Contract ended last December...ForumAdmin wrote:They should be there now - if you're out of contract.
Re: Wireless Internet Included In ADSL Plan Prices
Kelly666 wrote:Can somebody from Exetel please get the website fixed, everyone is having the same problem.
We are out of contract, have been offered the free wireless, but we cannot change plans.
https://www.exetel.com.au/members/servi ... _adsl2.php
When you go to 'change my service' and apply for the wireless plans - ONAW, ONBW.... it just takes you to the non-wireless plans (ONA, ONB....)
We cannot even change to the wireless plan we have been offered!
Frustrating.
Drnick wrote:I am having the same website problem as referred to above.
I note that the WB OA service (the one being offered to existing Optus customers) now contains 100mb of free data per month on that page!
Are you still having problems?
We can't see any issues.
Re: Wireless Internet Included In ADSL Plan Prices
Still not working. Are you looking at the change page for naked ADSL?melanieb wrote:Are you still having problems?
We can't see any issues.
Re: Wireless Internet Included In ADSL Plan Prices
I am still having the same issue. When I go to https://www.exetel.com.au/members/chang ... e_plan.php I have the option of switching to the ONAW plan. But when I click apply, my only option is the ONA plans not ONAW.