Wireless Internet Included In ADSL Plan Prices

[icbu]

Hi there.

Will the new Naked "W" plans be available for those moving to a new address in the member facilities? If so, any estimate on when?

Thanks!

[ForumAdmin]

Hi there.

Will the new Naked "W" plans be available for those moving to a new address in the member facilities? If so, any estimate on when?

Thanks!

They should be there now - if you're out of contract.

[ForumAdmin]

Is fibre expected to be widely available in Sydney soon? This affects whether I should sign a 12-month contract with Optus.

It will depend on whether or not Telstra decides to roll over for the NBNCo.

Until that decision is made it is impossible to forecast.

[icbu]

They should be there now - if you're out of contract.

Thanks for the reply, but not showing up for me. Contract ended last December...

[splinter]

I am off contract and happy with my current plan, I would take up the wireless offer and re sign for 12 months, but dont see why I should pay $10.00 to change plans. I would like to stay on the existing plan, re sign for 12 months .

splinter

[Kelly666]

Can somebody from Exetel please get the website fixed, everyone is having the same problem.

We are out of contract, have been offered the free wireless, but we cannot change plans.

https://www.exetel.com.au/members/servi ... _adsl2.php
When you go to 'change my service' and apply for the wireless plans - ONAW, ONBW.... it just takes you to the non-wireless plans (ONA, ONB....)

We cannot even change to the wireless plan we have been offered!
Frustrating.

[TerryD]

Is Free Wireless NOT available to customers on older plans? How do I find out if my service is using Optus?

[Drnick]

I am having the same website problem as referred to above.

I note that the WB OA service (the one being offered to existing Optus customers) now contains 100mb of free data per month on that page!

[melanieb]

The terms and conditions for the new plan apply.
So, yes, the different peak/off peak periods would apply.

Can you clarify what the WB OA plan is? - its listed under my available plan change options but there's no option to select it.
It looks like a good add on to an exisitng plan

I just moved to Z/20INCTEL and incurred a $10 change of plan fee - so I'm not keen on incurring a further $10 change of plan fee the next month or to lose my 12 hours of "off peak" time - I'm ok with a 12 month contract.

Is there any scope for making the wireless backup service available to me without a completely new plan and lose of the 12 hour period? (you can't blame me for asking )

WBOA is a new wireless broadband offering for anyone new customer or current customer out of contract that signs up to a 12 month contract on an Optus ADSL service - WBOA for "free".

If you are out of contract and would like to sign up to any of the Optus ADSL plans for 12 months, you are able to get this wireless broadband.

The Optus plans can be found here: http://www.exetel.com.au/adsl2-wireless-special.php

You will not be able to get the existing off peak times you have - but, you will have a very well priced wireless plan!

[melanieb]

I am having the same website problem as referred to above.

I note that the WB OA service (the one being offered to existing Optus customers) now contains 100mb of free data per month on that page!

I am having someone look into this now.

[melanieb]

Is Free Wireless NOT available to customers on older plans? How do I find out if my service is using Optus?

It doesn't matter too much what plan you are currently on - as you have to sign up for 12 months onto one of the new ADSL2 plans: http://www.exetel.com.au/adsl2-wireless-special.php
You can find out from your members if you are out of contract - if you are, the plans will be available for you to order.

[melanieb]

They should be there now - if you're out of contract.

Thanks for the reply, but not showing up for me. Contract ended last December...

That is strange. It may be best if you email/call residential support.

[melanieb]

Can somebody from Exetel please get the website fixed, everyone is having the same problem.

We are out of contract, have been offered the free wireless, but we cannot change plans.

https://www.exetel.com.au/members/servi ... _adsl2.php
When you go to 'change my service' and apply for the wireless plans - ONAW, ONBW.... it just takes you to the non-wireless plans (ONA, ONB....)

We cannot even change to the wireless plan we have been offered!
Frustrating.

I am having the same website problem as referred to above.

I note that the WB OA service (the one being offered to existing Optus customers) now contains 100mb of free data per month on that page!

Are you still having problems?

We can't see any issues.

[oldman]

Are you still having problems?

We can't see any issues.

Still not working. Are you looking at the change page for naked ADSL?

[Drnick]

I am still having the same issue. When I go to https://www.exetel.com.au/members/chang ... e_plan.php I have the option of switching to the ONAW plan. But when I click apply, my only option is the ONA plans not ONAW.