Need assistance to configure 3G Router
Need assistance to configure 3G Router
Hello Friends
I am deep in unfamiliar territory and need some help.
I use a Huawei 1762 modem to connect to my Exetel Mobile Broadband Plan WI D.
Has been working fine for a long time but then i wanted to venture down the path of sharing the connection via a 3G Router.
I purchased a TP-Link MR3220 3G router and just cannot get there to connect to HSPA. If I plug the Huawei 1762 directly into my laptop I have no issues connecting to the Internet. If I try through the 3G Router i get a connection to the Router Ok but no internet. I am running Windows 7 and the Windows Network Diagnostics report says " The DNS Server isnt responding ..... Detected.... then a triangle with an exclamation mark in it.
In the Router config I have used AP as Exetel1 and my Exetel HSPA UserID and password to connect and as best as I can tell I get a connection. (how do I tell if there is a connection?)
Anyone any ideas what I am doing wrong?
Cheers
I am deep in unfamiliar territory and need some help.
I use a Huawei 1762 modem to connect to my Exetel Mobile Broadband Plan WI D.
Has been working fine for a long time but then i wanted to venture down the path of sharing the connection via a 3G Router.
I purchased a TP-Link MR3220 3G router and just cannot get there to connect to HSPA. If I plug the Huawei 1762 directly into my laptop I have no issues connecting to the Internet. If I try through the 3G Router i get a connection to the Router Ok but no internet. I am running Windows 7 and the Windows Network Diagnostics report says " The DNS Server isnt responding ..... Detected.... then a triangle with an exclamation mark in it.
In the Router config I have used AP as Exetel1 and my Exetel HSPA UserID and password to connect and as best as I can tell I get a connection. (how do I tell if there is a connection?)
Anyone any ideas what I am doing wrong?
Cheers
Re: Need assistance to configure 3G Router
What does the status page say in the 3G section? It should recognise the modem model, signal strength, DNS address, IP address.
Also ping 192.168.1.1 just to confirm that the computer knows the router is there (that's what ok meant?). In the router, under DHCP settings check that the device is a server, and you should see your computer in the client list.
Also ping 192.168.1.1 just to confirm that the computer knows the router is there (that's what ok meant?). In the router, under DHCP settings check that the device is a server, and you should see your computer in the client list.
Re: Need assistance to configure 3G Router
you only need the APN set, the user name and password should be blankWazzaf wrote:
In the Router config I have used AP as Exetel1 and my Exetel HSPA UserID and password to connect and as best as I can tell I get a connection. (how do I tell if there is a connection?)
Anyone any ideas what I am doing wrong?
Cheers
Re: Need assistance to configure 3G Router
Thanks Dazzled and Jokiin
Ok this is where I am now
Status on Modem after i deleted my user name and password
Under 3g tab
3G USB Modem......E1762
Signal Strength.....35%
IP......115.70.xx.xxx (not sure if I should show my IP in full here)
DNS Server..........10.11.12.13 and 10.11.12.14
When I Ping 192.168.1.1
4 packets sent 4 packets received Minimum 1 ms Maximum 5 ms Average 2 ms
Under DHCP Tab
DHCP Settings.. DHCP Server (Radio buttion is on enable)
Under DPHCP Clients List
ID 1 Client Name = Wazza PC
Assigned IP......192.168.1.100
Lease time .....01:37:03
Under Network Tab 3G
Location.. Australia (greyed out)
Mobile ISP.... Optus (greyed out)
Dial No...*99#
APN...Exetel1
Shows as connected
Still no Internet either on my laptop or another that I tried.
BTW I updated the firmware on the Router to the latest available after doing to factory reset .
Not sure where to go next!!! HELP
Cheers
Ok this is where I am now
Status on Modem after i deleted my user name and password
Under 3g tab
3G USB Modem......E1762
Signal Strength.....35%
IP......115.70.xx.xxx (not sure if I should show my IP in full here)
DNS Server..........10.11.12.13 and 10.11.12.14
When I Ping 192.168.1.1
4 packets sent 4 packets received Minimum 1 ms Maximum 5 ms Average 2 ms
Under DHCP Tab
DHCP Settings.. DHCP Server (Radio buttion is on enable)
Under DPHCP Clients List
ID 1 Client Name = Wazza PC
Assigned IP......192.168.1.100
Lease time .....01:37:03
Under Network Tab 3G
Location.. Australia (greyed out)
Mobile ISP.... Optus (greyed out)
Dial No...*99#
APN...Exetel1
Shows as connected
Still no Internet either on my laptop or another that I tried.
BTW I updated the firmware on the Router to the latest available after doing to factory reset .
Not sure where to go next!!! HELP
Cheers
Re: Need assistance to configure 3G Router
Assuming your computer lives at 192.168.1.100, the router part works. But that's an invalid default DNS, so you haven't contacted Exetel. I wonder about the APN; which 3G plan are you using?
Edit: Actually you have an IP.
Edit: Actually you have an IP.
Re: Need assistance to configure 3G Router
Hi Dazzled
My plan is WI D which is the old 5 gb plan at $37.50 per month. Where I get Exetel1 from is the APN that is used on the E1762 modem
Is this sufficient explanation
Cheers
My plan is WI D which is the old 5 gb plan at $37.50 per month. Where I get Exetel1 from is the APN that is used on the E1762 modem
Is this sufficient explanation
Cheers
Re: Need assistance to configure 3G Router
all letters of the APN should be in lower case 'exetel1'Wazzaf wrote:Hi Dazzled
My plan is WI D which is the old 5 gb plan at $37.50 per month. Where I get Exetel1 from is the APN that is used on the E1762 modem
Is this sufficient explanation
Cheers
If that fails... please log a service issue with us according to instructions in my signature below.
Re: Need assistance to configure 3G Router
Thank you Thejeg
No luck , i changed the APN to exetel1 (all in lower case)
Status remains the same, I can talk with the Modem but do not have Internet access. Sorry, cannot offer a better explanation.
Shall log a service issue as you say
Thanks to all for your help. I love lifes little mysteries than come my way. keeps my ancient brain cogs from seizing up.
Cheers
No luck , i changed the APN to exetel1 (all in lower case)
Status remains the same, I can talk with the Modem but do not have Internet access. Sorry, cannot offer a better explanation.
Shall log a service issue as you say
Thanks to all for your help. I love lifes little mysteries than come my way. keeps my ancient brain cogs from seizing up.
Cheers
Re: Need assistance to configure 3G Router
did you setup a new profile or just edit one of the existing profiles offered by the modem?
I have an MR3420, not the exact same model but I would think close enough from a troubleshooting perspective, I don't have it with me right now but will be able to have a look at it Monday if you are still stuck, in the mean time if you haven't done so already try setting the modem up from scratch
I have an MR3420, not the exact same model but I would think close enough from a troubleshooting perspective, I don't have it with me right now but will be able to have a look at it Monday if you are still stuck, in the mean time if you haven't done so already try setting the modem up from scratch
Re: Need assistance to configure 3G Router
I'm perplexed, Wazzaf, but... Are you using auto-detect? What happens if you use the manual entry method on pp 28, 30 of the user manual, where you can force DNS if the invalid ones appear? Does the TP-Link system log have anything meaningful to say?
Re: Need assistance to configure 3G Router
Thanks Jokiin, I actually did a full factory reset then updated the firmware again and re-entered all the config. Sadly it did not change anything.
A huge thanks to you Dazzled, when i ticked the checkbox to "Use the following DNS Servers" and added 220.233.0.4 as Primary and 220.233.0.3 as Secondary , voila I had intenet access. ( I assume I am using the correct IP's".)
Doesnt make sense does it? but at least it is a workaround that has worked a a day / plus so I think I will leave the Router with this config for now unless you think otherwise.
Again thanks to you both, Cheers.
BTW is there any way that I am getting "Premium" service from Optus. We are in Ararat and I can see the Tower from the window but the connection is nothing startling . Speed test was line speed is 370 kbps and download is 46 Kb/s. I know there are a lot of variables but I dont feel confident that I am getting full value.
A huge thanks to you Dazzled, when i ticked the checkbox to "Use the following DNS Servers" and added 220.233.0.4 as Primary and 220.233.0.3 as Secondary , voila I had intenet access. ( I assume I am using the correct IP's".)
Doesnt make sense does it? but at least it is a workaround that has worked a a day / plus so I think I will leave the Router with this config for now unless you think otherwise.
Again thanks to you both, Cheers.
BTW is there any way that I am getting "Premium" service from Optus. We are in Ararat and I can see the Tower from the window but the connection is nothing startling . Speed test was line speed is 370 kbps and download is 46 Kb/s. I know there are a lot of variables but I dont feel confident that I am getting full value.
Re: Need assistance to configure 3G Router
sorry, I probably didn't make myself clear, I meant were you setting the profile up fresh or choosing an existing one from the drop down list (like the Optus one maybe) and just editing the APN, was trying to think why it would be applying the incorrect DNS details, anyway not to worry I see you worked it outWazzaf wrote:Thanks Jokiin, I actually did a full factory reset then updated the firmware again and re-entered all the config. Sadly it did not change anything.
regarding your speeds, what sort of signal strength is the modem displaying?
Re: Need assistance to configure 3G Router
Further to Jokiin's post, if you want to get a more detailed connection strength than the bars display, on Windows you'll need to set up a hyperterminal, http://www.auzzie.net/files/3G-modem-te ... rength.pdf. The necessary modem command is: AT+CSQ . The response will be Received Signal Strength Indicator (RSSI), Bit Error rate (99=not known)
To convert RSSI to bars:
26-31 5 bars
20-25 4 bars
14-19 3 bars (average)
8-13 2 bars
2-7 1 bar
dBM = (RSSI * 2) - 113, where 0 dBm equals a received signal of 1 milliWatt. Negative values fall logarithmically from that, so weak signals are weak indeed.
You may find that aiming in different directions improves RSSI. If you can see the tower it might be worth moving the modem to a place near the window sill - you can use a USB extension cord from the router. Using the laptop might be the easiest way to find the optimum location.
To convert RSSI to bars:
26-31 5 bars
20-25 4 bars
14-19 3 bars (average)
8-13 2 bars
2-7 1 bar
dBM = (RSSI * 2) - 113, where 0 dBm equals a received signal of 1 milliWatt. Negative values fall logarithmically from that, so weak signals are weak indeed.
You may find that aiming in different directions improves RSSI. If you can see the tower it might be worth moving the modem to a place near the window sill - you can use a USB extension cord from the router. Using the laptop might be the easiest way to find the optimum location.
Re: Need assistance to configure 3G Router
Even though you see a tower doesn't necessarily mean that you will be connected to that tower.Wazzaf wrote:BTW is there any way that I am getting "Premium" service from Optus. We are in Ararat and I can see the Tower from the window but the connection is nothing startling . Speed test was line speed is 370 kbps and download is 46 Kb/s. I know there are a lot of variables but I dont feel confident that I am getting full value.
According to Optus Availability checker following is the outcome for your address
Optus Wireless Telephony Congratulations you are serviceable for Optus Wireless Telephony at this address. Please call 1800 400 400 to find out what offers are available.
Optus Wireless Broadband Congratulations you are serviceable for Optus Wireless Broadband at this address. Please call 1800 400 400 to find out what offers are available.
Optus Wireless Fusion Congratulations you are serviceable for Optus Wireless Fusion at this address. Please call 1800 400 400 to find out what offers are available.
Service Details
PNSA 03MELBOURNE
Frequency 2100 MHz
As Dazzled suggested you may aim in different directions to improve the connection.