Routing - via Optus faulty

[-kevin]

Hi everyone,
After the router work this morning at Exetel (not sure if it is related) this issue is back again viewtopic.php?f=284&t=37898
Routing to 122.252.xxx.xxx subnets is faulty for depending on the path.

A faulty route goes exetel – optus – nextgen – zonenetworks
A working route goes exetel – zonenetworks

This is only effecting port 80, and RDP (3389)

Pings work fine.

This happened previously Sun 10th April and when the routing (suddenly) changed on Mon 11th, all was resolved.

Would someone from Exetel be able to take look or confirm there is an issue?

Regards,
Kevin

[stevecJ]

Hi everyone,
After the router work this morning at Exetel (not sure if it is related) this issue is back again viewtopic.php?f=284&t=37898
Routing to 122.252.xxx.xxx subnets is faulty for depending on the path.

A faulty route goes exetel – optus – nextgen – zonenetworks
A working route goes exetel – zonenetworks

This is only effecting port 80, and RDP (3389)

Pings work fine.

This happened previously Sun 10th April and when the routing (suddenly) changed on Mon 11th, all was resolved.

Would someone from Exetel be able to take look or confirm there is an issue?

Regards,
Kevin

Hi Kevin,

I will check on this and get back to you.

[-kevin]

Cheers Steve,
That would be great (always happens on a Sunday when people at Exetel are trying to having a weekend too ..!)
I've re-opened ticket 3885819 which has lots of info including trace routes etc.

Appreciate your help,
Kevin

[shoner]

Cheers Steve,
That would be great (always happens on a Sunday when people at Exetel are trying to having a weekend too ..!)
I've re-opened ticket 3885819 which has lots of info including trace routes etc.

Appreciate your help,
Kevin

Thank you for re-opening the ticket. Our network team is currently investigating, you should receive a reply to that ticket shortly

[richardk]

This issue has been resolved for now.
It is still under investigation to find out why it has happened more then once.

Thanks.