Years of Service Discount
-
- Posts: 143
- Joined: Thu May 26, 2005 1:10 pm
Years of Service Discount
Hi,
I have been a member of Exetel sine July 2005. Is there a discount that should be applied after 6 years?
Thanks.
I have been a member of Exetel sine July 2005. Is there a discount that should be applied after 6 years?
Thanks.
-
- Volunteer Site Admin
- Posts: 5922
- Joined: Sat Nov 04, 2006 2:24 pm
- Location: Melbourne, VIC
Re: Years of Service Discount
There is a "Pioneer discount" but it is for people who joined before 31 December 2004. It is given in recognition to the early adopters who took a "leap of faith" with a brand new, unknown ISP – allowing exetel to startup.
I am a volunteer moderator and not an Exetel staff member. As with all forum posts, mine do not constitute any "official" Exetel position. Support tickets may be logged via https://helpdesk.exetel.com.au or residentialsupport@exetel.com.au
-
- Posts: 296
- Joined: Fri Nov 05, 2004 8:38 pm
- Location: Sydney
Re: Years of Service Discount
Exetel - are you able to share how many of us Pioneers still exist?
Clearly I'm very pleased to have been an early adopter and have enjoyed almost a decade long relationship with Exetel - last time I saw a number published there were 258 Pioneers still with Exetel - but that was sometime ago
How many are left now?
Clearly I'm very pleased to have been an early adopter and have enjoyed almost a decade long relationship with Exetel - last time I saw a number published there were 258 Pioneers still with Exetel - but that was sometime ago
How many are left now?
-
- Posts: 750
- Joined: Thu Mar 18, 2004 12:06 pm
- Location: Toongabbie
- Contact:
Re: Years of Service Discount
I'm one too, but am not getting a pioneer discount anymore as I only have a mobile with Exetel now as I moved to Telstra cable after 6 months of being promised new plans and Exetel not delivering. Now loving 20x my previous ADSL speed.
T.
T.
Re: Years of Service Discount
About the same number, but it is impossible to track if our early customers are still with us, any modification to an old service created a new customer ID/record.bodogbodog wrote:Exetel - are you able to share how many of us Pioneers still exist?
Clearly I'm very pleased to have been an early adopter and have enjoyed almost a decade long relationship with Exetel - last time I saw a number published there were 258 Pioneers still with Exetel - but that was sometime ago
How many are left now?
-
- Posts: 296
- Joined: Fri Nov 05, 2004 8:38 pm
- Location: Sydney
Re: Years of Service Discount
James - Thanks - wouldn't there be a record of how many are receiving the Pioneer discount these days? (if its commercially sensitive to reveal how many of us "old timers" there still are that's ok - just curious as to how many "originals" are going to be celebrating 10 years with Exetel this yearJames wrote:About the same number, but it is impossible to track if our early customers are still with us, any modification to an old service created a new customer ID/record.
Re: Years of Service Discount
About the same as last time it was reported.bodogbodog wrote:James - Thanks - wouldn't there be a record of how many are receiving the Pioneer discount these days? (if its commercially sensitive to reveal how many of us "old timers" there still are that's ok - just curious as to how many "originals" are going to be celebrating 10 years with Exetel this yearJames wrote:About the same number, but it is impossible to track if our early customers are still with us, any modification to an old service created a new customer ID/record.
-
- Posts: 296
- Joined: Fri Nov 05, 2004 8:38 pm
- Location: Sydney
Re: Years of Service Discount
ThanksJames wrote:About the same as last time it was reported.
Not a big surprise really - why leave if you're getting good service and competitive packages?
Re: Years of Service Discount
Has the Pioneer discount been removed?
My last 5 invoices don't have it anymore.
My last 5 invoices don't have it anymore.
Re: Years of Service Discount
Did you move?Aphid wrote:Has the Pioneer discount been removed?
My last 5 invoices don't have it anymore.
Re: Years of Service Discount
No, I haven't moved for more than 12 years now.
I have changed plans over the years but that has never interrupted the Pioneer Discount before.
I have changed plans over the years but that has never interrupted the Pioneer Discount before.
Re: Years of Service Discount
We have escalated this to the relevant team and a confirmation was sent to your nominated e-mail address on 11-12-2014Aphid wrote:No, I haven't moved for more than 12 years now.
I have changed plans over the years but that has never interrupted the Pioneer Discount before.
Re: Years of Service Discount
Hi. Has there been any progress with this?AzwanM wrote:We have escalated this to the relevant team and a confirmation was sent to your nominated e-mail address on 11-12-2014
Re: Years of Service Discount
Please send me your details (james@exetel.com.au