No internet access beyond Exetel.
No internet access beyond Exetel.
Any site outside of Exetel hosted sites are inaccessible. Traceroutes all stop at Exetel.
Re: No internet access beyond Exetel.
There appears to be an issue at the moment our engineers are currently investigating. Once confirmed we will post here.autron wrote:Any site outside of Exetel hosted sites are inaccessible. Traceroutes all stop at Exetel.
"Helping Making a Better World"
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Re: No internet access beyond Exetel.
Our engineers have confirmed that we are currently experiencing a network related issue. They working on a resolution.
NO ETR at the moment.
NO ETR at the moment.
"Helping Making a Better World"
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Re: No internet access beyond Exetel.
"Helping Making a Better World"
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Re: No internet access beyond Exetel.
Okay thanks, but I am in Victoria, not Queensland. Does that topic still apply? The outage is more than Queensland.
Re: No internet access beyond Exetel.
yeah my mother is having issues in Coffs Harbour NSW... getting this from pinging her IP from uni of qld
Pinging 220.***.**.*** with 32 bytes of data:
Reply from 58.96.3.1: TTL expired in transit.
Reply from 58.96.3.1: TTL expired in transit.
Reply from 58.96.3.1: TTL expired in transit.
Reply from 58.96.3.1: TTL expired in transit.
it looks like it is bouncing around internally in exetel?
6 17 ms 16 ms 16 ms as10143.sydney.pipenetworks.com [218.100.2.16]
7 16 ms 17 ms 17 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
8 33 ms 33 ms 35 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
9 33 ms 34 ms 34 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
10 50 ms 51 ms 50 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
11 51 ms 51 ms 51 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
12 68 ms 68 ms 68 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
13 68 ms 68 ms 68 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
14 85 ms 86 ms 85 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
15 86 ms 86 ms 86 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
16 103 ms 103 ms 121 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
17 103 ms 103 ms 103 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
18 120 ms 120 ms 121 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
19 120 ms 539 ms 432 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
20 137 ms 137 ms 137 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
21 137 ms 146 ms 138 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
22 154 ms 155 ms 154 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
23 164 ms 159 ms 159 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
24 172 ms 173 ms 172 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
25 172 ms 173 ms 173 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
26 189 ms 190 ms 189 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
27 189 ms 190 ms 190 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
28 207 ms 207 ms 207 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
29 207 ms 207 ms 206 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
30 224 ms 224 ms 224 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
Pinging 220.***.**.*** with 32 bytes of data:
Reply from 58.96.3.1: TTL expired in transit.
Reply from 58.96.3.1: TTL expired in transit.
Reply from 58.96.3.1: TTL expired in transit.
Reply from 58.96.3.1: TTL expired in transit.
it looks like it is bouncing around internally in exetel?
6 17 ms 16 ms 16 ms as10143.sydney.pipenetworks.com [218.100.2.16]
7 16 ms 17 ms 17 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
8 33 ms 33 ms 35 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
9 33 ms 34 ms 34 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
10 50 ms 51 ms 50 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
11 51 ms 51 ms 51 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
12 68 ms 68 ms 68 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
13 68 ms 68 ms 68 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
14 85 ms 86 ms 85 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
15 86 ms 86 ms 86 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
16 103 ms 103 ms 121 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
17 103 ms 103 ms 103 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
18 120 ms 120 ms 121 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
19 120 ms 539 ms 432 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
20 137 ms 137 ms 137 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
21 137 ms 146 ms 138 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
22 154 ms 155 ms 154 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
23 164 ms 159 ms 159 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
24 172 ms 173 ms 172 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
25 172 ms 173 ms 173 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
26 189 ms 190 ms 189 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
27 189 ms 190 ms 190 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
28 207 ms 207 ms 207 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
29 207 ms 207 ms 206 ms 3.3.96.58.static.exetel.com.au [58.96.3.3]
30 224 ms 224 ms 224 ms 1.3.96.58.static.exetel.com.au [58.96.3.1]
Re: No internet access beyond Exetel.
I'm back up running normally again. All sites are accessible.
Re: No internet access beyond Exetel.
I am in Geelong and can only get Exetel. All other websites are timing out. Everything was working fine yesterday. I noticed the issue this morning when I attempted to log into gmail. As of 1.20pm still no connection apart from Exetel.
Re: No internet access beyond Exetel.
I just rebooted the modem and all access seems to be back. If you are having the same problem, perhaps try a modem reboot to see if that restores full access. Cheers.
Re: No internet access beyond Exetel.
it still seems down in VIC. I have rebooted my modem twice. anyone else still not being able to connect to other websites?
Re: No internet access beyond Exetel.
A support engineer will look in to this for you.plekme wrote:it still seems down in VIC. I have rebooted my modem twice. anyone else still not being able to connect to other websites?
Re: No internet access beyond Exetel.
yes thanks my connection was cleared and it works again
Re: No internet access beyond Exetel.
Good to hear it's all back up and runningyes thanks my connection was cleared and it works again

Re: No internet access beyond Exetel.
Hey guys Im having issues in Newcastle... anyone else having problems here??
Just no PPE light..
Just no PPE light..
Re: No internet access beyond Exetel.
Could you please PM me your service number.Hey guys Im having issues in Newcastle... anyone else having problems here??
Just no PPE light..