When signing up to a new ADSL 2 (optus) plans you are now asked to choose Exetel or Agent. But when you choose agent, the new agent field only excepts 6 characters. Lite Agent codes are 7 characters long so you are blocking Lite Agents from signing up new users. Can this please be resolved ASAP please.
Rob
ADSL2 (optus) agent sign up page broken
Re: ADSL2 (optus) agent sign up page broken
Hi Rob,the_aph wrote:When signing up to a new ADSL 2 (optus) plans you are now asked to choose Exetel or Agent. But when you choose agent, the new agent field only excepts 6 characters. Lite Agent codes are 7 characters long so you are blocking Lite Agents from signing up new users. Can this please be resolved ASAP please.
Rob
I have already passed this to the developers and I will up soon once I hear from them.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
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Exetel Support Portal
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Re: ADSL2 (optus) agent sign up page broken
No worriesthe_aph wrote:Thanks

To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
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Exetel Support Portal
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Re: ADSL2 (optus) agent sign up page broken
Hi Rob,
This has been completed. You can now enter 7 characters in the Agent code section.
This has been completed. You can now enter 7 characters in the Agent code section.

To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
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Exetel Support Portal
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Re: ADSL2 (optus) agent sign up page broken
I've just tried to sign up a new user up today, the field still only allows 6 characters when signing people up for the no contract plans. Can this please be resolved?
Re: ADSL2 (optus) agent sign up page broken
Hi,the_aph wrote:I've just tried to sign up a new user up today, the field still only allows 6 characters when signing people up for the no contract plans. Can this please be resolved?
I'm currently checking this with the developers and I will update you soon.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
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Exetel Support Portal
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Re: ADSL2 (optus) agent sign up page broken
Hi,
Application form has been corrected. Please check and confirm
Application form has been corrected. Please check and confirm

To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
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Exetel Support Portal
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