Could you please PM me your mobile number so I could check on this.In my members area it has pending payment will exetel put it from nominated bank acount
Nano Sim
Re: Nano Sim
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- Posts: 289
- Joined: Fri Nov 05, 2004 8:38 pm
- Location: Sydney
Re: Nano Sim
It's available to order in the Members Facilities/Manage Services and go to SIM Swap and you will be able to order a new Nano SIM for that number for a $20 feecrelova wrote:Can you please let us know when we are able to order the Nano sims and when the new plans will be available
Not sure what the delivery time frame will be
Re: Nano Sim
James in an earlier post you commented that nano sims are in stock but others are saying not till next month can you confirm which is correct please
Re: Nano Sim
I'm correct.roby wrote:James in an earlier post you commented that nano sims are in stock but others are saying not till next month can you confirm which is correct please
Re: Nano Sim
James,
The current Mobile order sheet doesnt list the Nano sim as an option, are 'different' plans coming or can I order say a M15 plan for the iPhone5 .
Ive also pre-ordered my iPhone 5.
The current Mobile order sheet doesnt list the Nano sim as an option, are 'different' plans coming or can I order say a M15 plan for the iPhone5 .
Ive also pre-ordered my iPhone 5.
Re: Nano Sim
Im happy my nano sim now shows as shipped maybe by Friday here hopes.
All I will need then is the iphone 5.
thanks all at Exetel
All I will need then is the iphone 5.
thanks all at Exetel
Re: Nano Sim
New 4G plans are coming shortly.rigs wrote:James,
The current Mobile order sheet doesnt list the Nano sim as an option, are 'different' plans coming or can I order say a M15 plan for the iPhone5 .
Ive also pre-ordered my iPhone 5.
please send me the link which does not have the nano option.
Re: Nano Sim
https://www.exetel.com.au/members/mobile_plans.php
Selecting an M8 or M15 plan only gives the older SIMs as options.
Selecting an M8 or M15 plan only gives the older SIMs as options.
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- Posts: 6
- Joined: Mon Mar 02, 2009 8:36 pm
- Location: Melbourne
Re: Nano Sim
I can confirm I'm having the same issue! Trying to sign up but no option for a nano sim.
It's getting pretty close to Friday...
It's getting pretty close to Friday...
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- Posts: 6
- Joined: Mon Mar 02, 2009 8:36 pm
- Location: Melbourne
Re: Nano Sim
Okay, another day goes by, still nothing.
I've called the sales line. They assure me they have no nano sims, yet my friend (whom already has an account with Exetel and is simply upgrading his sim), has had his already shipped.
Here's proof of this: http://i.imgur.com/FDDjQ.jpg
This is a pretty weak effort. Haven't even joined up and am already having support issues. Hardly promising.
If Exetel doesn't want to wear the cost of giving these to new users (with the no activation fee discount), can't you just tell us? I'd much rather just pay the $20 if it meant I'd have a sim in time.
I've called the sales line. They assure me they have no nano sims, yet my friend (whom already has an account with Exetel and is simply upgrading his sim), has had his already shipped.
Here's proof of this: http://i.imgur.com/FDDjQ.jpg
This is a pretty weak effort. Haven't even joined up and am already having support issues. Hardly promising.
If Exetel doesn't want to wear the cost of giving these to new users (with the no activation fee discount), can't you just tell us? I'd much rather just pay the $20 if it meant I'd have a sim in time.
Re: Nano Sim
No Nano sims have been shipped yet, they are in stock, and the new order forms will be amended to include a Nano option.mooshoepork wrote:Okay, another day goes by, still nothing.
I've called the sales line. They assure me they have no nano sims, yet my friend (whom already has an account with Exetel and is simply upgrading his sim), has had his already shipped.
Here's proof of this: http://i.imgur.com/FDDjQ.jpg
This is a pretty weak effort. Haven't even joined up and am already having support issues. Hardly promising.
If Exetel doesn't want to wear the cost of giving these to new users (with the no activation fee discount), can't you just tell us? I'd much rather just pay the $20 if it meant I'd have a sim in time.
Please note that the 4G plans will be released next week.
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- Posts: 6
- Joined: Mon Mar 02, 2009 8:36 pm
- Location: Melbourne
Re: Nano Sim
James wrote:No Nano sims have been shipped yet, they are in stock, and the new order forms will be amended to include a Nano option.mooshoepork wrote:Okay, another day goes by, still nothing.
I've called the sales line. They assure me they have no nano sims, yet my friend (whom already has an account with Exetel and is simply upgrading his sim), has had his already shipped.
Here's proof of this: http://i.imgur.com/FDDjQ.jpg
This is a pretty weak effort. Haven't even joined up and am already having support issues. Hardly promising.
If Exetel doesn't want to wear the cost of giving these to new users (with the no activation fee discount), can't you just tell us? I'd much rather just pay the $20 if it meant I'd have a sim in time.
Please note that the 4G plans will be released next week.
I guess I can't read then. Looks like it says shipped to me.
When will order forms be amended?
Re: Nano Sim
Dear Sir,mooshoepork wrote:James wrote:No Nano sims have been shipped yet, they are in stock, and the new order forms will be amended to include a Nano option.mooshoepork wrote:Okay, another day goes by, still nothing.
I've called the sales line. They assure me they have no nano sims, yet my friend (whom already has an account with Exetel and is simply upgrading his sim), has had his already shipped.
Here's proof of this: http://i.imgur.com/FDDjQ.jpg
This is a pretty weak effort. Haven't even joined up and am already having support issues. Hardly promising.
If Exetel doesn't want to wear the cost of giving these to new users (with the no activation fee discount), can't you just tell us? I'd much rather just pay the $20 if it meant I'd have a sim in time.
Please note that the 4G plans will be released next week.
I guess I can't read then. Looks like it says shipped to me.
When will order forms be amended?
You can read, but they have not physically been shipped.
The order form should be amended today.
James
Re: Nano Sim
some people just can't stop complaining.
Exetel you do a great job
Thank-you for everything
Exetel you do a great job
Thank-you for everything
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- Posts: 6
- Joined: Mon Mar 02, 2009 8:36 pm
- Location: Melbourne
Re: Nano Sim
roby wrote:some people just can't stop complaining.
Exetel you do a great job
Thank-you for everything
Seriously?
No one on support knows what the hell is going on, everyone says something different. It DOES say shipped, but apparently that means "it hasn't been physically shipped"
That's all fine, but at least be up front about what the hell is happening.
Totally a great job though, you're right.
