Can't send emails with dongle

[Nadali7]

I have a Telstra dongle that I use with an external aerial. This morning I had 1 bar and the Exetel speed test showed 1.2Mb/s. I could download email readily and access the web but could not send a short 4 word email (no attachments). It simply remained in the outbox, no matter how many send/receives. I'm using Windows Livemail, W7/64.

When I reconnected the same computer to ADSL1 (6.7Mb/s) the email was immediately uploaded.

The error messages when on the dongle were-

Unable to send or receive messages for the Exemail.com (Account2) account. The host 'pop3.nsw.exemail.com.au' could not be found. Please verify that you have entered the server name correctly.

Server: 'pop3.nsw.exemail.com.au'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 11004

The host 'smtp.nsw.exemail.com.au' could not be found. Please verify that you have entered the server name correctly.

Subject 'Dongle test'
Server: 'smtp.nsw.exemail.com.au'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 11004

Unable to send or receive messages for the Exemail.com (My Self) account. The host 'pop3.nsw.exemail.com.au' could not be found. Please verify that you have entered the server name correctly.

Server: 'pop3.nsw.exemail.com.au'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 11004

Any suggestions?

[asankag]

Hi Nadali7,

Who is your service provider for your dongle? If it is Telstra you need to use the following SMTP server to send emails.

Server : mail.bigpond.com
Port: 25
No authentication.
No SSL.

[Nadali7]

Hi Asanka,
Your suggestion worked.
thanks

[KavindaS]

Hi Asanka,
Your suggestion worked.
thanks

Glad to hear that your issue is fixed now.