Flakey New Connection

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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Viss
Posts: 68
Joined: Sat Aug 14, 2004 4:15 pm
Location: Hervey Bay Sunny QLD

Flakey New Connection

Post by Viss » Sun Apr 14, 2013 8:28 pm

Hi guys,

I have just moved into a brand spanking new home with a new ADSL 2 Connection. The cabling was done 2 weeks ago and the connection was connected on Fri 12th. Its a single outlet only with a 3 month old TP-Link TD-W8950ND which performed flawlessly at the last house with 8000 ADSL1. Using the Exetel speed test site Im getting 4mb to 17 mb then 12 mb, 8 mb, then comes good for a couple of tests then slows again. Using the speedtest.net site you can see the spikes in the speed and every test seems to be different. Any Suggestions ?

Cheers Viss

Viss
Posts: 68
Joined: Sat Aug 14, 2004 4:15 pm
Location: Hervey Bay Sunny QLD

Re: Flakey New Connection

Post by Viss » Sun Apr 14, 2013 8:29 pm

FYI

Line Rate - Upstream (Kbps): 1020
Line Rate - Downstream (Kbps): 22785
LAN IP Address: 192.168.1.1
Default Gateway: 58.96.3.201
Primary DNS Server: 58.96.3.34
Secondary DNS Server: 220.233.0.4

Viss
Posts: 68
Joined: Sat Aug 14, 2004 4:15 pm
Location: Hervey Bay Sunny QLD

Re: Flakey New Connection

Post by Viss » Sun Apr 14, 2013 8:39 pm

On this pic you can clearly see the spike, it was downloading at 13 mbs then spike to 19 I have had it spike to over 20 mbs, then I will get a test that says 5 or 6 mbs
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Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Flakey New Connection

Post by Dazzled » Sun Apr 14, 2013 9:02 pm

Do you have software that can chart the download rate (easy on Linux, harder on others)? If so, point it at a download from an Akamai server co-located with Exetel (Microsoft, Apple, even the Daily Mail). Your line rate is faster than many servers are prepared to match - you need a quick un, nearby on the network.

saadbafik
Exetel Staff
Posts: 146
Joined: Tue Feb 14, 2012 11:12 pm
Location: Sri Lanka

Re: Flakey New Connection

Post by saadbafik » Sun Apr 14, 2013 9:56 pm

Viss wrote:On this pic you can clearly see the spike, it was downloading at 13 mbs then spike to 19 I have had it spike to over 20 mbs, then I will get a test that says 5 or 6 mbs
Hi,

I have responded to your query via ticket ID 6427499,

Please reply back with your results

Regards,
Saad B

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