Unplanned ADSL Outage - OURIMBAH, NSW - In Progress

[surinf]

Event Notification

Location Affected: OURIMBAH, NSW

Event Start Time: 02/01/2015 06:52 EST

Products Impacted : ADSL

Additional Information:

Most customers in the above mentioned area may experience connectivity issues.

Root cause : Hardware failure at the exchange.

Number of Services Impacted : Unknown

ETR : 05/01/15 CoB.

Exetel apologizes for any inconvenience this may have caused.

[kasunr]

UPDATE

- Root cause : Hardware Failure
- ETR 05/01/2015 Close Of Business

Exetel apologizes for any inconvenience this may have caused.

[aroshak]

UPDATE

- Root cause : Hardware Failure
- ETR 05/01/2015 Close Of Business

Exetel apologizes for any inconvenience this may have caused.

[altaafa]

UPDATE

- Root cause : Hardware Failure
- ETR 05/01/2015 Close Of Business

Exetel apologizes for any inconvenience this may have caused.

[Kumudh]

Update

Our wholesale supplier has confirmed that the outage has been resolved yesterday at 4.00pm.

Root cause has been determined to be hardware failure.

Apologies for the inconvenience caused.