Terrible ping and packet loss after 8pm (Wollongong)
Terrible ping and packet loss after 8pm (Wollongong)
For the last week my adsl connection goes to crap after about 8pm.
Playing WOW I am just constantly getting booted. Switch to my phones 3G and its all good.
I'm in Wollongong.
Playing WOW I am just constantly getting booted. Switch to my phones 3G and its all good.
I'm in Wollongong.
Re: Terrible ping and packet loss after 8pm (Wollongong)
I have sent an email to the nominated email account under the reference number 9014515 . Please reply to this so we can proceed with investigation.ilce wrote:For the last week my adsl connection goes to crap after about 8pm.
Playing WOW I am just constantly getting booted. Switch to my phones 3G and its all good.
I'm in Wollongong.

Re: Terrible ping and packet loss after 8pm (Wollongong)
email replied
thanks
thanks

Re: Terrible ping and packet loss after 8pm (Wollongong)
At exactly 9pm tonight it went bad again and is still bad right now. Doesnt seem to get better till the morning.
I think yesterday was same even though I said 8pm in the original post I'm now sure it was actually 9pm it goes pear shaped.
I have nothing extra happening on my PC at that time, I have checked to see if any updates are qued , nothing.
I think yesterday was same even though I said 8pm in the original post I'm now sure it was actually 9pm it goes pear shaped.
I have nothing extra happening on my PC at that time, I have checked to see if any updates are qued , nothing.
Re: Terrible ping and packet loss after 8pm (Wollongong)
Once we get an update, we will update you via Ticket ID: 9014515ilce wrote:At exactly 9pm tonight it went bad again and is still bad right now. Doesnt seem to get better till the morning.
I think yesterday was same even though I said 8pm in the original post I'm now sure it was actually 9pm it goes pear shaped.
I have nothing extra happening on my PC at that time, I have checked to see if any updates are qued , nothing.
Re: Terrible ping and packet loss after 8pm (Wollongong)
Seemed to be OK tonight, No drop in quality after 8-9pm
Re: Terrible ping and packet loss after 8pm (Wollongong)
Thanks for keeping us informed. Let's monitor the status for next few days and hope this would remain the same.ilce wrote:Seemed to be OK tonight, No drop in quality after 8-9pm
Re: Terrible ping and packet loss after 8pm (Wollongong)
from 9pm today (tuesday) had bad packet loss again and have had for last 30mins and counting
Re: Terrible ping and packet loss after 8pm (Wollongong)
Is this with the gaming server or with general browsing?ilce wrote:from 9pm today (tuesday) had bad packet loss again and have had for last 30mins and counting
Re: Terrible ping and packet loss after 8pm (Wollongong)
The game server.
Out of 22 people I'm the only one that it happen to and the only one with exetel.
came good around 10:30pm
If it was affecting general browsing I wouldn't know as its not something that you can see clearly. But Massive lag spikes and disconnections while playing WOW at the same time each night is pretty clear.
Out of 22 people I'm the only one that it happen to and the only one with exetel.
came good around 10:30pm
If it was affecting general browsing I wouldn't know as its not something that you can see clearly. But Massive lag spikes and disconnections while playing WOW at the same time each night is pretty clear.
Re: Terrible ping and packet loss after 8pm (Wollongong)
ilce wrote:The game server.
Out of 22 people I'm the only one that it happen to and the only one with exetel.
came good around 10:30pm
If it was affecting general browsing I wouldn't know as its not something that you can see clearly. But Massive lag spikes and disconnections while playing WOW at the same time each night is pretty clear.

We will continue to investigate this and update you via the email thread.
Re: Terrible ping and packet loss after 8pm (Wollongong)
Wed night again at 9pm to around 10pm went bad again.
Re: Terrible ping and packet loss after 8pm (Wollongong)
We will look into this and get back to you. Please let us know if this continues.ilce wrote:Wed night again at 9pm to around 10pm went bad again.
Re: Terrible ping and packet loss after 8pm (Wollongong)
Thursday night. Had some spiking between 9:00pm to 9:15pm but then all good.
Re: Terrible ping and packet loss after 8pm (Wollongong)
Friday Night. Exactly at 9pm. Disconnected from all Blizzard servers. Couldnt get back in for 20 mins. Again not affecting non Exetel customers I play with. Only me.