Unplanned ADSL outage- KENSINGTON, NSW – In progress

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devinkai
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Joined: Fri Mar 13, 2015 9:58 pm
Location: Sri Lanka

Unplanned ADSL outage- KENSINGTON, NSW – In progress

Post by devinkai » Thu May 07, 2015 4:17 pm

Event Notification


Location Affected: KENSINGTON, NSW

Event Start Time: 07/05/2015 12:54:15

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: 426 ADSL services

ETR: 07/05/2015

Exetel apologizes for any inconvenience this may have caused.

Rashmika
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Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Post by Rashmika » Fri May 08, 2015 11:57 am

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

surinf
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Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Post by surinf » Fri May 08, 2015 8:01 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

dulipf
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Posts: 123
Joined: Tue Mar 10, 2015 2:56 pm
Location: Australia

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Post by dulipf » Sat May 09, 2015 2:02 pm

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

LodumS
Exetel Staff
Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Post by LodumS » Mon May 11, 2015 2:37 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

Nathanael S
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Posts: 131
Joined: Tue Oct 21, 2014 1:15 pm
Location: Sri Lanka

Re: Unplanned ADSL outage- KENSINGTON, NSW – Restored

Post by Nathanael S » Tue May 12, 2015 12:19 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

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