Unplanned Fibre outage– In progress

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surinf
Exetel Staff
Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Unplanned Fibre outage– In progress

Post by surinf » Fri May 29, 2015 5:56 pm

Event Notification

Location Affected: All States

Event Start Time: 29/05/2015 17:40 AEST

Products Impacted: Fibre

Additional Information:
Fiber service in above mentioned area may experience connectivity issue

Root cause still being investigated.

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

Kaushalya
Exetel Staff
Posts: 264
Joined: Wed Jan 13, 2010 4:25 pm
Location: Australia

Re: Unplanned Fibre outage– In progress

Post by Kaushalya » Fri May 29, 2015 9:06 pm

Update

Outage is ongoing.

There is no ETR as of yet.

Exetel apologizes for any inconvenience this may have caused.

Kumudh
Posts: 374
Joined: Thu Sep 26, 2013 3:55 pm
Location: Australia

Re: Unplanned Fibre outage– In progress

Post by Kumudh » Fri May 29, 2015 11:17 pm

Update

A transmission card has been replaced and we can see service coming online. A confirmation that the outage has been resolved will be posted once a confirmation from our supplier is received.

LodumS
Exetel Staff
Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned Fibre outage– Restored

Post by LodumS » Sat May 30, 2015 8:53 am

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.

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