ADSL2+ service outage on 0249542083 (Cardiff NSW)
ADSL2+ service outage on 0249542083 (Cardiff NSW)
Anyone else or just me?
Down since 1:46AM.
Usual fixes make no difference (power cycling, isolation).
ADSL sync is no problem (usual line speed detected).
Down since 1:46AM.
Usual fixes make no difference (power cycling, isolation).
ADSL sync is no problem (usual line speed detected).
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Yes I'm down too. Macquarie Park. Line Sync up. no auth.
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Hi linarms,linarms wrote:Anyone else or just me?
Down since 1:46AM.
Usual fixes make no difference (power cycling, isolation).
ADSL sync is no problem (usual line speed detected).
Our supplier has not confirmed to us any outage in your area. However we have sent you an email to your nominated contact email with some troubleshooting steps Ref#10078869
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Yep, down for me too.
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Hi Rowds,rowds wrote:Yes I'm down too. Macquarie Park. Line Sync up. no auth.
Kindly inbox/PM your service number / Cust ID so that we may be able to pull out your information.
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Hi Byzza,Byzza wrote:Yep, down for me too.
Kindly inbox/PM your service number / Cust ID so that we may be able to pull out your information.
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Down for me at North Ryde as well. I get sync but no auth.
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Hi Everyone.
Due to the high number of complaints we are receiving from customers there may be possible service outage in NSW.
However at this point no outage has been confirmed from our supplier.
We are working with our suppliers and our core networking team to identify where the issue may lie.
As soon as we have more updates we will let you know.
Apologies for any inconvenience caused.
Due to the high number of complaints we are receiving from customers there may be possible service outage in NSW.
However at this point no outage has been confirmed from our supplier.
We are working with our suppliers and our core networking team to identify where the issue may lie.
As soon as we have more updates we will let you know.
Apologies for any inconvenience caused.
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Hi Everyone
Update on the possible outage can be followed via the below Forum Link
https://forum.exetel.com.au/viewtopic.php?f=296&t=42686
Update on the possible outage can be followed via the below Forum Link
https://forum.exetel.com.au/viewtopic.php?f=296&t=42686
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Just came back up for me
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Yep, restored at 09:18 according to my home server. Thanks everyone!