Changing to higher FTTN plans

Fibre broadband and trials

Changing to higher FTTN plans

Postby doggy on Sat Jan 14, 2017 5:27 pm

Hi,
This is not a problem, but I cannot find a better place for the question.

Has anyone upgraded from 25/5 (or lower) to 100/40 with the realisation that they are NOT going to get 100 down but are likely to get better than 25 down, based on DSL line stats?

In which case, how did it go? Did you get what you expected or that the modem predicted?

Regards,
Dave
doggy
 
Posts: 225
Joined: Mon Mar 15, 2004 10:18 pm
Location: Avalon, NSW

Re: Changing to higher FTTN plans

Postby HimaJ on Sat Jan 14, 2017 6:42 pm

Hi Dave,

We could see that currently you are in 25/5 plan, and also you are having a VDSL (FTTN) service. If you are planing to go for a higher plan - if there are issues after changing the plans , send us the sync rates / speed-test results where we can investigate and assist you to get the best speeds.
HimaJ
Exetel Staff
 
Posts: 79
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Re: Changing to higher FTTN plans

Postby sky73x on Fri Feb 17, 2017 4:11 pm

In a similar vein to this question, is there the chance of Exetel offering 50mbps plans?

Where I am located and via modem stats, I could get around 50mbps down (modem usually reports closer to 60mbps attainable).
sky73x
 
Posts: 4
Joined: Thu Jan 14, 2016 9:02 pm
Location: Newcastle, NSW

Re: Changing to higher FTTN plans

Postby James on Sat Feb 18, 2017 7:24 am

sky73x wrote:In a similar vein to this question, is there the chance of Exetel offering 50mbps plans?

Where I am located and via modem stats, I could get around 50mbps down (modem usually reports closer to 60mbps attainable).


We won't be offering 50Mbps plans.
James
Exetel Staff
 
Posts: 3361
Joined: Mon May 09, 2005 11:27 pm


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