QoS configuration help (ZTE NBN modem)

Franpa · Post by **Franpa** » Sat Apr 22, 2017 4:07 pm

I have a computer connected to the modem via an Ethernet cable and was wondering how I can configure this modem for the following purposes:

1) Prioritize my computer traffic above all other devices on the network.
2) Prioritize traffic for a specific application, like "Path of Exile".

My familiarity with the terminology on this page isn't great, I'm unsure what to input in to most of the boxes.

Post by **HimaJ** » Sat Apr 22, 2017 6:01 pm

Exetel is currently looking into this under the reference # - 11486084. You will receive a response shortly.

Exetel apologies for the inconvenience may have caused by this.

Franpa · Post by **Franpa** » Tue Apr 25, 2017 2:51 pm

Unless they are busy at the moment (would make the delay understandable), I have not received the email yet.

Post by **Amila Fernando** » Tue Apr 25, 2017 10:47 pm

Franpa wrote:Unless they are busy at the moment (would make the delay understandable), I have not received the email yet.

Hi Franpa,

We are currently working on this matter with relevant team & will provide an update shortly.

We do apologies for the delay and inconvenience caused to you.

Franpa · Post by **Franpa** » Wed Apr 26, 2017 12:44 pm

Amila Fernando wrote:
Franpa wrote:Unless they are busy at the moment (would make the delay understandable), I have not received the email yet.
Hi Franpa,

We are currently working on this matter with relevant team & will provide an update shortly.

We do apologies for the delay and inconvenience caused to you.

Okay.

Franpa · Post by **Franpa** » Wed May 03, 2017 3:47 pm

11 (8 business) days later? ZTE should have already gotten instructions written, surely?

Post by **KavindaS** » Wed May 03, 2017 5:27 pm

Franpa wrote:11 (8 business) days later? ZTE should have already gotten instructions written, surely?

We didn't receive a positive response from the ZTE support team. Therefore we have escalated your question to their management. We will update you once there is a response from them.

Franpa · Post by **Franpa** » Thu May 04, 2017 2:32 pm

Thanks for the status update.

Gavin WA · Post by **Gavin WA** » Thu Jan 04, 2018 5:43 pm

I hope it's OK to bump this thread - I was also after some information about QoS on the ZTE modem.

I've got my QoS setup like this:

I just want one device (top) to have the highest priority over another (the bottom) but it doesn't seem to work when the bottom device is watching Netflix. Is this because the QoS works for uploads only? I can't seem to choose WAN as an ingress. I sent off an email to Exetel support, the ticket number is #12446729 but I forgot to reference this thread.

Thanks in advance.

Post by **KavindaS** » Thu Jan 04, 2018 7:56 pm

Gavin WA wrote:I hope it's OK to bump this thread - I was also after some information about QoS on the ZTE modem.

I've got my QoS setup like this:

I just want one device (top) to have the highest priority over another (the bottom) but it doesn't seem to work when the bottom device is watching Netflix. Is this because the QoS works for uploads only? I can't seem to choose WAN as an ingress. I sent off an email to Exetel support, the ticket number is #12446729 but I forgot to reference this thread.

Thanks in advance.

I will cross refer the ticket with this thread and get a support engineer to update you via the same ticket #12446729.

Franpa · Post by **Franpa** » Thu Jan 04, 2018 10:29 pm

Gavin WA wrote:I hope it's OK to bump this thread - I was also after some information about QoS on the ZTE modem.

I've got my QoS setup like this:

https://i.imgur.com/zh6sKzy.png

I just want one device (top) to have the highest priority over another (the bottom) but it doesn't seem to work when the bottom device is watching Netflix. Is this because the QoS works for uploads only? I can't seem to choose WAN as an ingress. I sent off an email to Exetel support, the ticket number is #12446729 but I forgot to reference this thread.

Thanks in advance.

Any new info that can be provided in this topic is appreciated, regardless of topic age.

Post by **KavindaS** » Thu Jan 04, 2018 11:05 pm

Franpa wrote: Any new info that can be provided in this topic is appreciated, regardless of topic age.

Did you receive the ZTE manual via an email?

Franpa · Post by **Franpa** » Fri Jan 05, 2018 3:00 am

Yeah, it didn't really explain it all in a way that I understood though. When looking through the whole manual it read like it was written by someone with a not so great understanding of English too.

Gavin WA · Post by **Gavin WA** » Fri Jan 05, 2018 10:18 am

I read the maintenance manual and unless I'm mistaken it suggests the QoS only works on outbound traffic and not inbound traffic.

Post by **KavindaS** » Fri Jan 05, 2018 11:29 pm

Franpa wrote:Yeah, it didn't really explain it all in a way that I understood though. When looking through the whole manual it read like it was written by someone with a not so great understanding of English too.

Unfortunately we have received the same manual to refer with relates to the queries of QoS configuration help. If I get more information on this, I will definitely pass the it to you

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QoS configuration help (ZTE NBN modem)

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